- Report: #387667
Complaint Review: SMC - Simi Valley California
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Author Confirmed
Why?
SMC
996 Flower Glen St. Simi Valley, 93065 California, U.S.A.
Phone:
800-597-0781
Web:
N/A
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
SMC - Specialty Merchandise Corporation - 100% RIP OFF AND FRAUD I requested the starter kit and cancelled within the first 30 days per their instructions. I have contacted th ecompany twice to get my membership cancelled and they say they will but have not. My last call the agent said my card would be credited and my membership cancelled. She LIED! She is now telling me that I signed a contract to cancel at any time with no refund. Simi Valley California
SMC Corp is ripping me off and I can't seem to stop them. I have followed all their guidelines to get my money back and cancel my membership. I have contacted them twice and been promised a refund and to have my membership cancelled. They continue to change their story in a seemingly never ending twists with no commitment. I need advice on how to make this right. and stop the gouging. I have documentation and notes but no one there is taking me seriously. I will not cease until I get a refund and my membership is cancelled.
Jamkat
East, Tennessee
U.S.A.
Jamkat
East, Tennessee
U.S.A.
1 Updates & Rebuttals
Jamkat
Loudon,Tennessee,
U.S.A.
update
#2Author of original report
Tue, November 18, 2008
I have finally received a refund and a written cancellation after three months of trying to get this resolved. Direct management contact after filing a report to the local BBB is the best avenue.
