- Report: #1475479
Complaint Review: Sling TV - Pensacola FL
Reported By:
Kalon Reeves -
Pensacola, Florida, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Sling TV
7111 N. Blue Angel Pkwy Pensacola, 32526-5052 FL, United States
Web:
Sling.com
Categories:
Business Rating:
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Sling TV Beware of ever signing up with Sling TV - Pensacola FL
I got rid of my #Sling TV account in May of 2018 after they began the practice of arbitrarily raising their rates just as is the case with any other television service provider. I had officially closed the account as of May 2018 and the last payment to Sling TV was made in June of 2018.
This past week, on March 15, 2019, #Sling #TV took it upon themselves to reactivate that very same account which I had closed, without any authorization and also charged our checking account without any authorization as well. The fact that they charged the same checking account I had used when I was a customer of theirs also demonstrated to me that they retained my debit card information after all this time.
They refused to rescind the reactivation and return the payment, thus putting my household in a position where we have to dispute the charge if we want to prevent this theft. Disputing the charge with my bank means that I have to close my bank account, reopen another one and then wait to receive new debit cards just so that my household a can regain access to our own money thanks to these unscrupulous swindlers.
It just shows that even when you think you are rid of Sling TV, if or rather when they decide they still want to collect money from you as a former customer, they'll just reactivate your account themselves and start charging.
It reminds me of the old days in the 1990s with AOL when if you were to request that they close your account, they would agree to do so, then never do it letting the account remain open for months and continuing to collect service charges.
