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  • Report:  #1332317

Complaint Review: sleepy's mattress co - riverhead New York

Reported By:
annie - mattituck, New York, USA
Submitted:
Updated:

sleepy's mattress co
1180 old country road riverhead, 22901 New York, USA
Phone:
631-484-4278
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?

Went into Sleepy's to buy a new box spring and mattress because the sale included

'free box spring', free delivery and free curb removal of old mattresses. 

Informed the salesman of a $1500 price range.  He showed me a set for $1779.99.  With the box spring

removed,$301.54, the total was $1478.45.  He then added the pillow, bedliner, frame and delivery charge.

The total charge should have been $1975.82.  However, if you re-add the box spring charge of $301.54, the

total comes to $2277.36, the difference is $301.54, or charge of the box spring.

He also charged me $100. delivery charge.  You can look at 'every' ad, which states: "no delivery charge with

purchase more than $599.  Also, the delivery men did not not remove the old box spring and mattress, causing

me a charge at the refuse center.  When I arrived home, I noticed he did not give me the final receipt, which

I had to call for and drive to the store.  Did not notice all this until now, because I was too sick to deal with it.

 



1 Updates & Rebuttals

coast

Florida,
USA
It seems unlikely you would have overlooked the cost

#2Consumer Comment

Sun, October 09, 2016

You expect us to believe you wrote a check or signed a charge slip while being unaware of the total cost. I don’t think so.

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