- Report: #1448301
Complaint Review: SkywireTVantennae.com - New York New York
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Author Not Confirmed
Why?
SkywireTVantennae.com
New York, New York, United States
Phone:
800-204-7702
Web:
skywiretvantennae.com
Categories:
Business Rating:
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SkywireTVantennae.com SkywireTVantenna.com New York New York
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On May 3, 2018, I bought 3 antennas and 3 boosters. I got them in the mail USPS on May 21. I opened and tried one on my HDTV screen and it would not work. So I emailed SkywireTvantenna on May 25 telling them there were no channels coming on. My daughter said mom, that is a scam... so I said, let's give this a fair shot to an unfair situation and tried the other two with and without the boosters. NOTHING FROM ALL 3 !!! That was in a course of a few weeks. I called the number on my credit card statement under skywiretvantenna name 800-204-7702 and there was a recording telling me I had to email them with concerns. So again, I emailed them for the second time. They told me I wasn't hooking it up correctly and gave me instructions. I emailed them back and said I wanted my money back and would return the items.
Their policy is to get the products back to them by the 30 day expiration since receiving it from them. And if it did not get back in time, I would still have to pay the charge. This is bad business right there. Another red flag is that if you send back a perfectly fine item, you would have to pay for the product. What??? I just called into my cc company and filed a dispute. Gladly I have a 90 return protection policy with my cc company. So Skywiretv is not getting away with this. They are getting reported to the FTC very soon, and sooner if this is not resolved asap.
