- Report: #1445827
Complaint Review: skywire -
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skywire
United States
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skywire promised better reception, a wide number of channels to receive in hd, unbelivable results in reception Internet
I ordered several because of the discounts promised and hype about the product because i have several TV's, i wanted better entertainment options as the product advertisement promised. It never said reception can vary or that the product does not work at all in remote areas, nor did it say unopened products are not returnable. I received only 3 stations with my antenna that were full of static, snow and poor or fading reception hardly worth watching. It reminded me of when i was a kid 50 years ago fighting with rabbit ear antennas to get a channel to show up on tv with enough visibility to make it worth watching. I also tried it at my daughters home in the city nearby with the same poor results even with the antenna signal booster they offered and i purchased as well. Don't waste your money on the product they don't stand behind. Initially when i sent an email requesting help i got no response except for an automatic email stating that they were backloged in responding to requests and that they would eventually get to me. After waiting over a week with no reponse i began by sending another email,this time someone responded with directions as to how to connect it not addressing my request, concerns or problems. When i sent another request asking how to return unopened products i was then for the first timei was told i can't return the product. I spent over $180.00 on their products that have only brought back a bad childhood memory of old technology that didn't work 50 years ago and there technology that doesn't work today.
