- Report: #1388168
Complaint Review: Skinny Me Chocolate - Internet
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Author Confirmed
Why?
Skinny Me Chocolate
Internet, USA
Phone:
1.855.354.6917
Web:
www.skinnymechocolate.com
Categories:
Business Rating:
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Skinny Me Chocolate SkinnyMe Chocolate Repeated Billing After Cancellation/Shipments Not Received/Emails Ignored Internet
I am generally a very careful online shopper and don't get sucked in to scams. I know to look for sneaky little "add-ons" and similar things when placing an online order.
When I responded to SkinnyMe Chocolate's offer for a free box of chocolate (just pay shipping) on June 17, 2017, I thought it was a good deal. I even upgraded my initial order to include an extra box of chocolate.
After ordering, I received a confirmation e-mail for my order; however, I noticed at the bottom of the e-mail, a statement that said: "Your subscription will automatically renew monthly and we'll charge the credit card you used when placing your initial order."
I never agreed to any type of subscription service, so I immediately e-mailed the company and told them to cancel any sort of subscription for their products. My e-mail was never acknowledged.
Then on July 2, 2017, a charge of $34.99 appeared on my credit card statement. Again, I e-mailed the company and never received a response. I also never received any chocolate for this particular "order"!
On July 25, 2017, I was again charged $34.99. This time, I went straight to my credit card company and filed a dispute.
It's too bad that the company has to resort to shady practices such as this because their chocolate is actually quite good and I probably would have continued to order from them.
