- Report: #1278177
Complaint Review: Six Flags Fiesta - West San Antonio Texas
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Six Flags Fiesta
17000 IH-10 West San Antonio, 78257 Texas, USA
Web:
https://www.sixflags.com/fiestatexas
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Six Flags Fiesta Total Rip off with no recourse West San Antonio Texas
We were visiting family in San Antonio over the Christmas holiday. I purchased online season passes to Six Flags Fiesta because they were offering a special that claimed to be cheaper than buying one day ticket and had benefits such as free parking and coupons. The weather turned bad and we were not able to go. Due to illnesses of three of our famiy members we did not get to the part to get the season passes and had to leave San Antonio. When I got home I called (took forever to get a human being) to find out if I could get the passes by mail or get a refund. We don't live in Texas. No and no. The only way to get the season pass is for each individual to show up in person at that particular location to get a season pass. Not only that, if we do return and show up to get the passes, none of the "special promotion" wil apply. I wasted $384.00. With this day and time, technology what it is, it seems to me this is something that can be improved. The customer should be able to be reimbursed if tickets are not used in this kind of circumstance. Total rip off.
