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  • Report:  #1182438

Complaint Review: Sitemile.com - Internet

Reported By:
expert-coder - na, New York,
Submitted:
Updated:

Sitemile.com
Internet, USA
Web:
Sitemile.com
Categories:
Tell us has your experience with this business or person been good? What's this?

Wordpress themes, sitemile.com scam, sitemile scams legitimate buyers by withholding vital page codes in admin folders. Deliberate deletion of codes to make scripts unusable by buyers.

This is how the scam works:

  1. You purchase any script from sitemile
  2. You discover that your admin area doesnt work
  3. You contact sitemile support
  4. You are informed that the script is "due for release TOMORROW" and you will be sent the information to FIX your script tomorrow.
  5. The information is never given. As the usual "tomorrow never comes"
  6. You visit forums, try to find answers
  7. You see postings on forums going back YEARS that are all asking the same question, and being told the same answers= new theme due tomorrow.

SITEMILE DELIBERATELY DELETES ADMIN FUNCTIONS CODES FROM ADMIN PAGES TO MAKE THE SCRIPTS UNUSABLE

In your theme folder, there is a folder named LIB

inside this folder there is a file named admin-menu.php

(Please note that once this information is publicly viewable here it is HIGHLY LIKELY that sitemile will CHANGE the name of the folder and the name of the page, so, I will give info how to find the missing info if they decide to rename them).

TO save space here I will only show explanation with two codes.

Ok, so, in your admin you click on a setting and you get this:

Warning: call_user_func_array() expects parameter 1 to be a valid callback, function 'theme_email_settings' not found or invalid function name in \wp-includes\plugin.php on line 505

[*please note above code is example, with the name of the theme changed. The "line 505" could say any line number in your warning code.]

If you search that page using any text edittor you will find that the code theme_email_settings only appears ONCE.

All working codes/functions appear twice, eg: theme_general_options

You will have one line of code to CALL the function

AND a full code on the same page to communicate with the databases and your browser. In other words, the functions are there.

the reason why your warning says NOT FOUND is because the functions codes have been deliberately DELETED.

Any functions that are NOT working in admin, eg: Your email settings have NO CODES on that page. OR anywhere else in your themes.

There are almost two thousand lines of code deliberately deleted from admin-menu.php in EXACT SECTIONS to render all functions required to operate your theme UNAVAILABE.

It is NOT possible that this is accidental.

It is NOT possible that sitemile does not know. Especially after YEARS.

These codes are deleted in exact blocks. There are NO maybes, or accidental errors POSSIBLE. It is TOO PERFECT!

And I know they know because I told them. I showed them. I explained it. And etc etc etc

Sitemile forums are full of questions on this issue going back YEARS.

As a coder I can reliably assure you that sitemile, and owner Andrei Saioc are FULLY AWARE of this issue, know the cause and could fix it in a second if they wished to doso.

So, heres how it works, and its very simple:

There are only FOUR types of people with working/functioning scripts from sitemile:

1.People like me who know code and can FIX it themselves HOWEVER spending hours and days to WRITE thousands of lines of codes

2. People who PAY a coder hundreds of dollars to FIX it for them.

3. People who PAY SITEMILE OWNER ANDREI SAIOC to FIX it for them.

4. People who leave bad reviews online and have andre saioc contact them to fix it for them so they'll take the bad report down.

How the scam works is easy to see.

Sitemile sells you a script that doesnt work and cannot work.You spend a few days trying to get fixes from support or forums, and are always told TOMORROW, new theme nearly finished, working on it now, etc etc etc etc...

Eventually you BEG them to fix it and AGREE TO PAY FOR CUSTOM WORK, OR CUSTOM FIXES

Which makes them HUNDREDS of dollars MORE for each script they sell you.

All sitemile has to do to FIX your deliberately DELETED codes is PASTE THEM BACK IN. Or rather upload a complete page to replace the page with the deleted codes.

*************

How to find missing codes if sitemile changes names:

From the warning code on the page: Warning: call_user_func_array, look for the name of the missing function, ie: theme_email_settings

Open each page of your theme and use a text edittor to search for the line.

You should find it TWICE. Once to call it, once as codes to action it.

Please note it is also likely that sitemile will now put these codes back, but will delete smaller sections, or necessary minor codes inside them so that they appear functioning and are instead errors.

The good news here is that a coder will charge you less money to fix it.

It is also likely that sitemile will COMPLETELY remove the function name so that no warning NAME appears and nothing can be found at all!

DO NOT PAY SITEMILE OR ANY REPRESENTATIVE OF SITEMILE TO FIX YOUR THEMES!

WHAT YOU CAN DO>>>

You are entitled to a refund regardless of what sitemile tell you, or what it says in their terms of service because they DID NOT SUPPLY YOU with a script in working condition.

Paypal terms state SIGNIFICANTLY NOT AS DESCRIBED. So, use this term.

Lodge a paypal dispute and follow it through.

You should also send paypal a contact email and report the website and owner as a fraud. Or speak to them by phone. Send them a link to this report.

If you somehow payed by direct transfer from your bank, PHONE them and tell them you want your money transfered back, explain why. Yes they can do it.

IF YOU PAID BY CREDIT CARD there are federal laws that apply. CONTACT YOUR BANK AND DISCUSS THE MATTER WITH THEM.

Contact sitemiles webhost: myhosting.com and send them a FRAUD report

Contact sitemiles domain registrar: dynadot.com and send them a FRAUD report

Please visit facebook.com/sitemile and leave reviews there.

Write a page on your own facebook page to warn others

Use the title: SITEMILE WORDPRESS THEMES SCAM

This will ensure it appears on search engines to warn others!

And start a twitter campaign.

Give everyone a link to this page so that they can read it themselves!

You may see other reports on here that say that there was "some misunderstanding" and "Andrei has now fixed my site".

DONT be fooled by this. Of course he fixed that guys site. Because he was forced to. He'd publicly outed him and it was the only way he could fix it.



I will NOT be taking this report down Andrei.

I am 100% sick of being ripped off by people on the internet and I feel 100% sorry for EVERY PERSON you have defrauded since you started your disreputable business.

I understand completely that I will NEVER see my money again.

I am FAR MORE INTERESTED in seeing that YOU are EXPOSED as a fraud and protecting other people.

This report is staying here because it is THE TRUTH.

And my final message to Andrei

"You're playing with the big boys now."

 



1 Updates & Rebuttals

Lawyer

New York,
New York,
USA
Lawyer

#2Consumer Comment

Tue, June 02, 2015

Following the above report, my law firm is currently in discussions with a number of customers of the website Sitemile.com. It has been alleged that they have been conning customers by selling themes that contain several bugs and openly promoting them as “turn-key solutions” that will give you a website "within minutes of purchasing" despite being well aware that the themes do not work.

Several customers have already forwarded me screenshots where SiteMile have promised to fix the bugs but never delivered, screenshots of customer posts which SiteMile have deleted from their forum to hide their dodgy practices from potential new customers, and other evidence they have tried to hide. If you believe you have been conned by this company, or its owner Andrei Saioc, please contact me at your earliest convenience.

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