- Report: #1247558
Complaint Review: Sitemile.com Andrei Dragos Saioc - Internet
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Sitemile.com Andrei Dragos Saioc
Internet, USA
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http://sitemile.com/
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Sitemile.com, Andrei Dragos Saioc Auction theme commission does not work!!! Chitila ROMANIA
Purchased the Auction theme and I will say that it does look nice but the commission option does not work. I followed the instructions on their site and was able to get it to work for if paying with credit but it does not work if paying with other payments like PayPal or their escrow option. My web designer and I have tried contacting them several times but yet no response. I wished I would have read the reviews on this before purchasing the theme. I would rather just take the loss on paying for the theme but I don’t want to pay for another redesign on my site that cost me several thousand dollars already.
Do not buy from sitemile you will be VERY disappointed.
2 Updates & Rebuttals
JDH
Tucson,Arizona,
USA
Commission Works
#2Consumer Comment
Fri, August 28, 2015
SiteMile has provided me with a great Wordpress theme and fine customer support. Andrei Saioc in particular has proven to me that he is not only worthy of respect as a coder, but he is patient and kind.
Most reviews I have read about Andrei Saioc have been positive, but I have read some negative reviews about him as well. After experiencing first-hand his customer service and skill, I feel obligated to defend his reputation. I think some people rush to judgement about him.
In my case when I bought my SiteMile theme I thought there was something wrong with it. I was tempted to be angry, thinking I purchased a theme that didn't work as advertised. However I came to learn that the problem lied with me, not with SiteMile or Andrei Saioc. Unfortunately it took a while for me to realize this at the expense of SiteMile; I should have been more patient. I was humbled by the experience.
In short I highly recommend SiteMile.
I'd like to respond directly now to this post which said the commission function on SiteMile's responsive auction theme did not work. I thought it didn't work for me either, but it there was nothing wrong with it. I thought the "problem" was with SiteMile and Andrei Saioc, but it was with me. I was using PayPal as the gateway and my test items that I posted for sale on the site were priced too low; PayPal was unable to take my commission out of item prices becuase PayPal's fees were greater than the amount I expected to receive from my commission. My PayPal account balance never increased but always stayed the same. Once I tested with prices large enough everything worked fine.
sitemile
Chicago,Illinois,
Romania
totally not true, please correct your settings
#3REBUTTAL Owner of company
Sat, August 22, 2015
the post is totally not true, please correct your settings and dont misslead people here. The theme works very well.
