- Report: #274021
Complaint Review: Simpleescapes - Austin Texas
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Simpleescapes
simpleescapes123.com/ Austin, 78733 Texas, U.S.A.
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Simple Escapes Unauthorized charges Internet
This is my second run-in with Simple Escapes. I have a card with Citicards. After contacting Simple Escapes a few times, they finally refunded my money. They said that I was a member since 2001. I apparently signed up for their service when I bought tickets through Ticket Master.
I thought that was settled. In the mean time, Citicards issued me a new card because of a security breach at, I believe, Marshals. With a new credit card number, I figured I was safe from Simple Escapes.
No such luck. Somehow they got my new number. I contacted Citicards and they said they would close my account, again. After protesting rather strongly that I did not want them to close my account, they agreed to send an affidavit refuting the charges. The customer service person I spoke with said once I sign and return the affidavit, they will then prevent further charges from Simple Escapes. I sure hope so.
Andy
10026 Circleview Dr, Texas
U.S.A.
I thought that was settled. In the mean time, Citicards issued me a new card because of a security breach at, I believe, Marshals. With a new credit card number, I figured I was safe from Simple Escapes.
No such luck. Somehow they got my new number. I contacted Citicards and they said they would close my account, again. After protesting rather strongly that I did not want them to close my account, they agreed to send an affidavit refuting the charges. The customer service person I spoke with said once I sign and return the affidavit, they will then prevent further charges from Simple Escapes. I sure hope so.
Andy
10026 Circleview Dr, Texas
U.S.A.
