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  • Report:  #1412772

Complaint Review: shopgoodwill.com -

Reported By:
barbganhunter - chicago, Illinois, United States
Submitted:
Updated:

shopgoodwill.com
United States
Web:
www.shopgoodwill.com
Tell us has your experience with this business or person been good? What's this?

Tried to bid on item 40 seconds before auction end (at TWICE the winning bid!). "Place Bid" pop up was foggy and would not accept my click. THE AUCTION WAS STILL ACTIVE. I called the seller (Goodwill Industries of Akron, OH) and talked to the online sales person. She told me to file a support ticket she would forward to the SGW techies in California. NO RESPONSE. I filed a request for instructions to lodge a formal complaint. NO RESPONSE. This tells me the techies are involved in rigging bids. Over the years I have spent well over $1,000.00 with them. They won't root out the thieves in their organization & provide no protocol for customers to complain. They stole my $307.77 bid https://www.shopgoodwill.com/Item/45554153



1 Updates & Rebuttals

barb

chicago,
Illinois,
United States
Everyone Needs to File a Complaint with the FTC About Shopgoodwill.com

#2Author of original report

Thu, November 23, 2017

 the FTC. File a complaint online at www.ftc.gov or call toll-free 1-877- FTC-HELP (1-877-382-4357).

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