Complaint Review: Set Schedule LLC - Irvine California

I contracted with Set Schedule LLC in January 2018.  The salesperson promised me 8 listing appointments within 6 months, as well as $500 co-op budget for listing marketing with Set Schedule, and some other "perks" like gold events (whatever that is).  I am 2 months into my agreement with them and have not received a single listing appointment, despite completely open availability.  Based on my research, there are no other agents anywhere in my metro area that have signed on with them, so the problem is not having a large pool of agents for them to fulfill appointments for. 

The problem is they aren't a legitimate lead generation company.  I had my doubts, but a couple of weeks ago I was contacted by 2 other agents who had been solicited by Set Schedule and they were wanting to get my feedback on my experience thus far.  I was honest with them.  One of them told me that she had seen I was a member through a social media post they created.  I went to find the social media post, and noticed it had A LOT of likes.  I clicked to view the "likes" on that particular post, and it was evident that those likes were bots, not actual people.

I then looked at the list of followers on their Instagram account, and noticed the same thing.  I started to get a little concerned.  Finally, just over 2 months into the agreement I decided to call them and inquire as to why I had not yet received a single appointment.  The representative apologized and promised to move me to her "high priority" list, and to just give them 48 hours, but said that weekends don't count (this was on a Thursday afternoon). 

I told her I was not interested in giving them any more time to make good on their promises, and if they had been unable to schedule a single appointment in the first 2 months, it was highly unlikely they would be able to fulfill 8 appointments in a 4 month timeframe.  She then said she would have to escalate my request to her manager.  Her "manager" called me right back.  She basically told me the same thing and said my request for termination would have to be sent to her "team" to review. 

I told her to have whoever is in charge call me back instead of wasting my time.  I then decided to review the agents highlighted on their website and start contacting them.  The feedback I am receiving from these agents has been the same.  They all tell the same story I am telling you here - paid $1850 for a membership package.  Either no appointments were given, or they were sent an appointment here and there, and the people they arrived to speak to either did not exist or had no knowledge of any appointment.  These are not "vetted" leads, as the folks at Set Schedule will lead you to believe. Do yourself a favor and find another way to lead generate.  This is not the way.  Also, do your fellow realtors a favor and if you hear them inquire about this company, tell them to run.