- Report: #6162
Complaint Review: Sedona Springs Water - Phoenix Arizona
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Author Not Confirmed
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Sedona Springs Water
951 W Watkins St Phoenix, 85007-4317 Arizona, U.S.A.
Phone:
602-254-0000
Web:
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SEDONA SPRINGS WATER IS TRYING TO STEAL MY MONEY!!! *REBUTTAL
After over 2 years of not using sedona springs water for my water service I have been sent to collections. That's right a collection agency. I paid in full when I moved and returned their water equipment.
Today I get a letter from US Credit Management and it says I owe Sedona Springs $125. For what? Who knows. When I called Sedona Springs I was told to call the collection agency. The collection agency says I have to put the reuqest in writing.
After 2 years of no contact with this company, they have sent me to a collection agency that says if I don't pay up now, it will be put on my credit report.
How fair is that? Not very. So now I am in a dispute with the collection agency for something I don't owe and I can't get any answers out of the company that sent me there.
Basically pay up or else! RIP OFF! BLACKMAIL!
Today I get a letter from US Credit Management and it says I owe Sedona Springs $125. For what? Who knows. When I called Sedona Springs I was told to call the collection agency. The collection agency says I have to put the reuqest in writing.
After 2 years of no contact with this company, they have sent me to a collection agency that says if I don't pay up now, it will be put on my credit report.
How fair is that? Not very. So now I am in a dispute with the collection agency for something I don't owe and I can't get any answers out of the company that sent me there.
Basically pay up or else! RIP OFF! BLACKMAIL!
2 Updates & Rebuttals
WILLIAM
TUCSON,Arizona,
U.S.A.
LOVING THE WATER
#2Consumer Comment
Wed, May 19, 2004
WE HAVE BEEN CUSTOMERS OF SEDONA SPRINGS FOR OVER A YEAR NOW..WE HAVE HAD NO PROBLEMS WITH THIS COMPANY...WE HAD 1 BOTTLE LEAK BUT THE COMPANY ( A MANAGER) TOOK CARE OF THE PROBLEM THE SAME DAY I CALLED... I HAVE EXPERENCED ONLY FAST AND GREAT SERVICE WITH SEDONA SPRINGS ...THE WATER IS THE BEST IVE EVER HAD..ITS PURE AND CLEAN, CRISP NEVER YET HAVE HAD ANY PROBLEMS WITH BILLING ISSUES...SEDONA SPRINGS GETS AN A+ RATING FROM OUR FAMILY...WILLIAM ANDERSON
I'm a customer. If it were'nt for my driver Wayne, I would cancel my servise with Sedona springs.
#30
Thu, January 17, 2002
They filed the following rebuttal to the above Rip-Off Report: Their email: [email protected] Their name: David Sorrento Their relationship to the company: Customer Rebuttal: I'm a customer. If it were'nt for my driver Wayne, I would cancel my servise with Sedona springs. For the 4th time in the lst year I've had my kitchen flooded by bad bottles. The first 2 times I could not get a manager to call me back. This last time I finaly got some to come out to my house. His name was Phil. He assured me that the tile repair guy would be out the next day to fix my tile floor. That was over a week ago. Haven't heard from anyone since. Phil also told me that If I wanted bottled water in my house I had to be prepared to have them leak out!!He also told me if I didn't like what the repair guy did that was touhg. They weren't foing to do anymore.
