- Report: #36609
Complaint Review: Sears - Ocoee Florida
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Sears
sears west oaks mall Ocoee, 34761 Florida, U.S.A.
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Sears ripoff Ocoee Florida
check this out --- ever buy somthing from these folks .. Well I bought a lawnmower last year and when a few weeks ago the pull string broke on it i called the Sears to get an estimate on cost of repair.
These retards told me that in order for me to get a price that i could :
1. have a repairman to the house cost 30.00 trip charge , then 30.00 for an estimate -- then cost of repair parts and labor.
2. bring it in to store - 30.00 for estimate plus labor amd parts
after I picked up my jaw from the floor I asked if the the cost of repair was under 30.00 minus parts of course would this be refunded. --- I was told a BIG NO !
i sent an e-mail to customer service about my displeasure and was given the standard chain letter response.
I took the spool of the lawnmover (4 screws) and took it to a local repair shop and was charged $5.47
i am no genius but i think they need to look at thier pratices. After i got my mower fixed I called once again to sears letting them know how much it cost for repair and they still defended the policy.. To that I vowed to never buy anything from Sears again and told them that on the phone and in an e-mail..they didnt care
last week I bought for my kitchen a new stove, frig , and diswasher. Not only did i save money (about 150.00 per appliance) but I e-mailed them my reciepts with a copy of my previous e-mail of NEVER buying from them again
hope they listen .. but im sure they dont care
kevin
ocoee, Florida
These retards told me that in order for me to get a price that i could :
1. have a repairman to the house cost 30.00 trip charge , then 30.00 for an estimate -- then cost of repair parts and labor.
2. bring it in to store - 30.00 for estimate plus labor amd parts
after I picked up my jaw from the floor I asked if the the cost of repair was under 30.00 minus parts of course would this be refunded. --- I was told a BIG NO !
i sent an e-mail to customer service about my displeasure and was given the standard chain letter response.
I took the spool of the lawnmover (4 screws) and took it to a local repair shop and was charged $5.47
i am no genius but i think they need to look at thier pratices. After i got my mower fixed I called once again to sears letting them know how much it cost for repair and they still defended the policy.. To that I vowed to never buy anything from Sears again and told them that on the phone and in an e-mail..they didnt care
last week I bought for my kitchen a new stove, frig , and diswasher. Not only did i save money (about 150.00 per appliance) but I e-mailed them my reciepts with a copy of my previous e-mail of NEVER buying from them again
hope they listen .. but im sure they dont care
kevin
ocoee, Florida
