- Report: #1097881
Complaint Review: Sears - Miami Florida
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Author Not Confirmed
Why?
Sears
3655 SW 22ND ST, Miami, 33145 Florida, USA
Phone:
(305) 460-3400
Web:
sears.com
Categories:
Business Rating:
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Sears Sears, Roebuck and Company, Sears.com Sears will steal your money, steal your time. They are not honest and do not stand by their word. Miami Florida
Sears sells substandard products and then lies about its guarantee. I have bought appliances from them and never learn. The salesmen claim they stand behind their products... but they do not.
I bought an appliance from them aand it did not work. They refused to take the return and refused to even accept an exchange. They lied to me and stole my money. Do not let them do this to you. Do not believe their guarantee even if it is in writing. They will not honor it.
I have learned my lesson.
1 Updates & Rebuttals
Sears Cares
Hoffman Estates,Illinois,
Sears Sears, Roebuck and Company, Sears.com Sears will steal your money, steal your time. They are not honest and do not stand by their word. Miami Florida
#2REBUTTAL Owner of company
Wed, November 13, 2013
Hi JellyD,
Thank you for bringing this to our attention; we certainly see how this encounter caused you some frustrations and inconvenience. We know how disappointing it can be to purchase a new appliance and discover it does not function properly. We would like the opportunity to look further into this situation for you. My name is Brian and I am a member of the Sears Cares Social Media Support team. In order to have a case manager contact you directly, please send the following information – contact #, the name and phone # used at time of purchase, as well as the screen name (JellyD), to reference your post to [email protected]. Again, we apologize for the challenges you have experienced and we look forward to speaking with you soon.
Thank you,
Brian L.
Social Media Moderator
Sears Social Media Support
