- Report: #389272
Complaint Review: Sears Roebuck - Hoffman Estates Illinois
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Author Confirmed
Why?
Sears Roebuck
3333 Beverly Road Hoffman Estates, 60179 Illinois, U.S.A.
Phone:
800-549-4505
Web:
N/A
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Business Rating:
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Sears Roebuck kenmore microwave a piece of junk Hoffman Estates Illinois
In Aug of 05 I purchased a kenmore over the range microwave, which was made in June of 05. In Oct 08 the control panel caught on fire. I had to have the fire dept assist me in putting out the fire. Thank god i did not leave the kitchen my house could have went up in flames.
I spoke with several people in their recovery, nothng they can do because i did not buy one of their warranties. I tried reporting it to them as well as the consumer interaction center, as a safety issue but because it is not on recall they would not take a report. Between the years of 04 and 05 I purchased over $3000 with Sears for appliances. A microwave should last more than 3 years. I want a replace- ment at their expense.
Barbara
Oak Park, MI
Shortskirt
oak park, Michigan
U.S.A.
I spoke with several people in their recovery, nothng they can do because i did not buy one of their warranties. I tried reporting it to them as well as the consumer interaction center, as a safety issue but because it is not on recall they would not take a report. Between the years of 04 and 05 I purchased over $3000 with Sears for appliances. A microwave should last more than 3 years. I want a replace- ment at their expense.
Barbara
Oak Park, MI
Shortskirt
oak park, Michigan
U.S.A.
1 Updates & Rebuttals
Honest Sears Employee
Lake Forest,California,
U.S.A.
Call Kenmore - it is not Sears responsibility to give you a new one
#2UPDATE Employee
Wed, December 31, 2008
Sears does not own or make Kenmore products. You had a defective microwave and should go after Kenmore - how is Sears responsible?
