Searscares
Round Rock,#2UPDATE Employee
Mon, March 26, 2012
Dear Sherri,
I am so sorry to read about the difficulty with your dishwasher repair. We would like to follow up with you to assist with the repair and investigate why your original service order was not available to our service representatives causing you additional frustration. At your convenience please contact our office via email at [email protected] and a dedicated case manager will contact you directly. In the email, please provide a contact phone number and the phone number the service for the dishwasher was scheduled under (if different than the contact phone number) and we will call you directly. Also, in your email, please provide your MySears, screen name (Sherri) you used to post on this site, for reference to your issue. We look forward to talking to you soon.
Thank you,
Tamara W.
Sears Social Media Moderator