Complaint Review: SDTadvertising - Internet

I was sent several email promotions for a Lifetime Advertising Service with SDTadvertising for all of their packages and a one-time fee of $197. I paid through PayPal and received a receipt with instructions to send an email to [email protected] to receive instructions on how to order my first advertising pkg of 25,000 Guaranteed Vistors to my website https://masterthedream.com. After no response for a week, I emailed again asking why it was taking so long, with no response. I then sent in a support ticket to their support team asking why I had not received anything back? They finally sent me a link to process my first advertising pkg which I filled out exactly as instructed and sent it back to them to start processing. After not hearing back anything for another week, I sent support a request asking how long it would take, with absolutely no response. I then complained to PayPal about being ignored and PayPay sent a notification to Michelle at SDTadvertising. After more time not receiving what I ordered I submitted a claim to PayPal and PayPal notified Michelle of the claim and to respond by 9/23. Michelle finally emailed me and accused me of being a Fraudulent Customer and notified me all further orders would be frozen. I waited patiently for either my order to be processed or her response to PayPay. On the last day of 9/23, the company sent PayPal a notification that my order was sent by UPS with a bogus UPS number. I have been a shipping manager, shipping with UPS for 13 years, and knew when I saw the tracking number it was bogus. This was an internet order to be supplied to my website, not something to send to me at my address. To PayPal's credit, they investigated the bogus notification of shipment quickly and refunded me immediately. Then Michelle sent me an email saying she is notifying all her business friends that I am a Fraudulent Customer and to watch out for me, which I forwarded to PayPal. I have copied and pasted the bogus shipment notification to PayPal, the email sent to me saying I am being put on a Fraudulent Customer List, and a copy of the refund by PayPal below, Congrats to PayPal for their excellent customer service. You can trust them to protect you.

----- paypal Transaction ID: 5E722283NW677820W Details about your shipment Dear Doug Deleon, SDTadvertising.com added shipping details. Please note that the tracking information and shipping status are shown exactly as the seller entered them. Shipper UPS Tracking number 5498432 Shipping status New If you have questions about the shipment, please contact [email protected] Seller SDTadvertising.com [email protected] United States Total $197.00 USD Payment $197.00 USD Payment sent to [email protected] Sincerely, PayPal Help | Security Centre Please do not reply to this email. To get in touch with us, click Help & Contact. Copyright © 1999-2017 PayPal, Inc. All rights reserved. PayPal is located at 2211 N. First St., San Jose, CA 95131. PayPal PPX000870:b0e63b6f98b64 ____ Michelle 8:25 PM (15 hours ago) to me Hello Everyone. Just a heads up that we will be releasing a new fraudulent customer bulletin tomorrow morning for: Doug Deleon. All communication, account confirmations, etc. will be supplied with contact information. So keep your eyes peeled. This is a service so that other business owners can steer clear of these buyers. Until next time! ------- Michelle, Admin. It is those people who recognize opportunity and seize it... who rise to the successes most others only dream of. ----- [email protected] 8:18 PM (15 hours ago) to me

---- Resolution of Your Case: #PP-006-156-082-731 ----- Dear Doug Deleon, We have concluded our investigation into your case and have decided in your favor. We were able to recover $197.00 USD and this amount has been credited to you. Please allow five business days for this adjustment to be posted. If you are due any additional funds, we will make our best effort to recover the balance from the seller. If the seller's account has insufficient funds to complete the refund owed to you, please be assured that we will take appropriate action against the seller's account, which may include limitation of the seller's account privileges. ---- Transaction Details ---- Seller's Name: SDTadvertising.com Seller's Email: [email protected] Seller's Transaction ID: 67R9249004700063S Transaction Date: Aug 24, 2017 Transaction Amount: -$197.00 USD Your Transaction ID: 5E722283NW677820W Case Number: PP-006-156-082-731 Buyer's Transaction ID: 5E722283NW677820W ----- What to Do Next ------ No further action is required by you at this time. -- Other Details --- To make sure future transactions proceed smoothly, we suggest you visit the PayPal site and click the Security Center link located at the top of any page. There you will find tips on how to avoid fraudulent sellers in the "Fraud Prevention Tips for Buyers" section. To learn more about PayPal's Buyer Protection Program, go to the PayPal website and click the Security Center link located at the bottom of any page. Thanks, PayPal Protection Services Department Sincerely, PayPal --- Help: paypal.com/us/cgi-bin/helpweb?cmd=_help Security Center: paypal.com/us/security