• Report:  #3064

Complaint Review: Scott Clark Toyoya - Longwood Florida

Reported By:
- Winter Springs, Fl,

Scott Clark Toyoya
2925 N Hwy 17-92 Longwood, Florida, U.S.A.
Tell us has your experience with this business or person been good? What's this?
Bought two cars at the same time from this dealer. My work is on the road so excessive mileage requires trading more often than I like. Was assured that no year end rebates were available on close out Toyotas as there were not many left.

I considered the trade in value of one car to be acceptable and the other, an Explorer a little under what I had hoped the vehicle would fetch, but went along with the deal. By the way, I was not upside down on the Explorer.

I was about $5000 ahead. Two days later I happened to drive by another Toyota dealership and saw the year end close outs available at $2500 off for the same cars, we are talking about two cars at $2500 each. Two days after that the dealer involved decided to have a sale with $2000 off close out prices which would have put the Explorer at $2000 less and I never would have traded at that price. Finance guy also tacked on about $2200 on line one of the paperwork which was signed at 10:00 PM after 8 hours at the dealership for one car and about $1500 for the other. These I caught the next day after some rest and spent another 5 hours trying to correct.

They also offered to lower the interest rates if I agreed to purchase additional insurance that I did'nt need. When I refused, the rate went up 3/4 % on one loan and 1.25 on the other.

After all this, these guys have the nerve to call me up to insure that I will give a good response to the distributors follow up.

Will do Honda next time at $2800 off and 6.9%. Buy the way the sales manager is a very nice person, I guess he has to be when they do business like that.

1 Updates & Rebuttals

...this dealership has since changed hands


Sat, October 20, 2001

They filed the following rebuttal to the above Rip-Off Report: Their email: [email protected] Their relationship to the company: Devotee Rebuttal: this dealership has since changed hands and is under all new management so it seems unfair that badbusiness.com would keep this report from 2yrs ago on file must be a pretty good store if you have to go back that far to find problems

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