- Report: #1379039
Complaint Review: San Juan Pools - Nationwide
Reported By:
Tired of the blame and run around... -
Fishers, Indiana, USA
Submitted:
Updated:
-
Author Confirmed
Why?
San Juan Pools
Nationwide, USA
Phone:
800-535-7946
Web:
www.sanjuanpools.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
San Juan Pools FAILURE TO HONOR WARRANTY AND CONTINUOUS BLAME AND PASSING THE BUCK LAKELAND Nationwide
We purchased the pool with a 25 year warranty, 18 years ago from Blue Haven Pools. I have spent the last 4 years trying to get someone to take responsibility for the huge crack in my pool. They claim that the pool was "neglected." I maintain the fact that I could not continue to maintain the pool because it was costing my hundreds of dollars a month to keep it filled due to the crack. I am a single Mother on a very tight budget, so that just didnt make financial sense to me. How does one maintain a cracked pool? I did finally get a response from Blue Haven Pools, who referred me to another person that wanted me to pay for the repair because, "his men do not work for free." I am tired of getting the run around! I am not necessarily asking for a new pool, just asking for the repair to be made and the warranty to be honored! Ive seen You Tube videos against this company, and class action lawsuits, so I know I am not alone. I just want my pool to be fixed and for them to quit blaming me, as well as others, for their issues! HONOR YOUR WARRANTY AND QUIT BLAMING ME!
