- Report: #1474941
Complaint Review: Samsung - Johannesburg Gauteng
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Author Confirmed
Why?
Samsung
2929 William Nicol Drive. Bryanston Johannesburg, 2021 Gauteng, South Africa
Phone:
0115491700
Web:
www.samsung.com
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Samsung appliances Samsung electronics Microwave oven with manufacture fault Johannesburg Gauteng
The microwave was fine for the first two years. Then it gave a e32 message and didnt work. The error was the assy weight sensor part de9600837a. I replaced the part and it worked for another almost six years but I had to replace the part nearly every year. Samsung discontinue parts after 5 years so now my microwave cannot be repaired.
There are others who have the same problem with this model CP1395EST. So its a manufacture fault.
Samsung say I have no recourse with them.
