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  • Report:  #168242

Complaint Review: Sams Club Vacations - Woburn Massachusetts

Reported By:
- Ada, Oklahoma,
Submitted:
Updated:

Sams Club Vacations
100 Sylvan Rd Suite 600 Woburn, 01801 Massachusetts, U.S.A.
Phone:
888-733-0086
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I bought a trip to a island in Mexico When I found out that a hurricane was headed to the Island I started calling sams club but could only get Reps that told me to call back tomorrow after 9:00 am.

The Problem was that my plane Left at 6:30 am I arrived at the airport the required 2 hours early constantly calling the number provided and could only get the same story NOBODY KNOWS ANYTHING ABOUT THE HURRICAN.

I spent 65 hours in a shelter and two days and $500 in phone calls trying to ghet off of the Island after Wima. So far Sams has given me 1/3 of my money back and a $100 cert for my next vacation with them. Ha

Ricky

Ada, Oklahoma
U.S.A.


1 Updates & Rebuttals

Ricky

Ada,
Oklahoma,
U.S.A.
FIXED

#2Author of original report

Thu, November 09, 2006

Sams dclub and the EL Cozelmeno Hotel Gave us a full Refund toward another Vacation. The Hotel Refunded Cash What a great Sport. Now Sams club haws a hurrican Policy Great.......

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