I bought a trip to a island in Mexico When I found out that a hurricane was headed to the Island I started calling sams club but could only get Reps that told me to call back tomorrow after 9:00 am.
The Problem was that my plane Left at 6:30 am I arrived at the airport the required 2 hours early constantly calling the number provided and could only get the same story NOBODY KNOWS ANYTHING ABOUT THE HURRICAN.
I spent 65 hours in a shelter and two days and $500 in phone calls trying to ghet off of the Island after Wima. So far Sams has given me 1/3 of my money back and a $100 cert for my next vacation with them. Ha
Sams dclub and the EL Cozelmeno Hotel Gave us a full Refund toward another Vacation. The Hotel Refunded Cash What a great Sport. Now Sams club haws a hurrican Policy Great.......