- Report: #1357028
Complaint Review: Saks Off in Orange Block - Orange California
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Saks Off in Orange Block
20 City Blvd W Orange, 92868 California, USA
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Saks Off in Orange Block / Manager Extra off Clearance Deception Orange California
I received a President's Day Extra 25% Off the Clearance Item flyer by mail. The President's day extra off event is for the President's day weekend.
I went to the store on Thursday and found out it did not start till Friday. I came back on Saturday to purchase clearance items in order to get the extra 25% off. However at the checkout counter, I was told that 25% off applies only to secondary price reduction clearance items only and not the first price reduction clearance items. I called the manager and she said the same thing (with no emotions nor sympathy on her face mind you). When I complained, the manager said I will tell the management. That's it.
I even showed her the Extra 25% off flyer. The flyer nowhere indidcated secondary price reduction items. This was an intentional misleading and even a calculated deception. Why? because of the flyer, I ended up going to the shop and wasted my time shopping for items.
I ended up buying non-clearance items but the flyer ended up getting me in the door. Because of the time I spent shopping for items, I still shopped there. However, this was a pure deception. BUYERS BEWARE! I demand explanation from the SAKS OFF management!!!
P.S. I should have not purchased the items and walked out. Now that I think of it, I will return the items and never shop there. I actually walked over to the Neiman Marcus Last Call next door which had a same sign of extra off. They had no problem applying extra off to their ALL clearance items!
