- Report: #1429928
Complaint Review: safecart@paypal -
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safecart@paypal
United States
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safecart@paypal Charged account soon as money is added to paypal account Internet
As soon as a freind deposited 300 dollars in my paypal account , a company associated with paypal withdrew 41.44 for pc cleaner pro , i have never ordered any such program . They somehow had automatic withdraw evrytime i made a interaction to the sum of 186.00 , contacted paypal resolution center , they just said they are looking into it . did research on internet seems there are thousands of complaints about this type of action being taken through paypal . Funny how paypal has not done anything about this before since its been going on for years. waiting to hear from paypal
1 Updates & Rebuttals
Jennifer
Victoria,British Columbia,
Canada
Customer Service
#2UPDATE Employee
Tue, May 08, 2018
Hello,
SafeCart, a leading ecommerce cart, provides a secure and easy-to-use payment method for consumers purchasing goods online. We are sorry to hear of any problems you have encountered with your transaction/purchase, and please understand that we do take your complaint seriously. If you have been automatically billed, our Automatic Renewal Service keeps your software current with the latest program updates and enhancements. The service automatically charges the current renewal subscription fee (plus applicable taxes) to your account before your licence or service expires so that you do not experience a disruption. You may turn off the Automatic Renewal Service at any time by logging into your SafeCart account at https://support.safecart.com/new-loginby calling our Customer Care Team. Our Customer Care line (1-855-432-0727) is open 5 days a week from 6am to 4pm PST.
Warm regards,
Jennifer
SafeCart Customer Service
www.SafeCart.com
