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  • Report:  #1439847

Complaint Review: RPM Towing & Recovery - Gastonia NC

Reported By:
Leander - Michigan, United States
Submitted:
Updated:

RPM Towing & Recovery
598 S Boyd St Gastonia, 28052 NC, United States
Phone:
(704) 670-6384
Web:
N/A
Categories:
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THE OFFENSE

Parked a truck at the empty vacant lot on Rankin Lake Road. This driver was in the truck when the truck was booted (wheel immobilization device) and he had a sign in the window that stated that if they woke him up he would move. I fully understand, as does the driver, that there are signs warning not to park there. The part of this that was most shocking was that this booting company placed a boot on the truck and the trailer and then initially wanted $2,000 PLUS a 20% credit card fee of to have them removed. That would be $2,400 for being booted. I am enraged just typing this. We were able to sweet talk him down to $800 per boot. We were forced to pay $1,600 because our driver parked on a lot that he should not have parked on.

THE TRAP

The parking lot where the driver parked serves absolutely zero purpose other than to lure trucks in so that they can be booted. There is no business or building or place to conduct business present on this lot. If trucks are so offensive and they are truly worried about any possible damage done to the lot by trucks, they could simply gate it, or put a chain across each entrance to keep trucks and other vehicles from pulling onto the property. Instead they have resorted to lying in wait for trucks to pull in and park, which they know that they are going to happen, and then they apply boots.

ADDITIONAL SHOCKER

While in a conversation with a gentleman that was demanding money for our truck he commented that Werner Enterprises was his biggest offender and that he has booted over 50 of their trucks. This is absolutely ungodly and unconscionable. I am certain that this was not the intent or the intended use of your booting ordinance.

An attempt was made to reach the property owner to see if he was ok with what was going on on property that he owns. My guess is that he is since I did not receive a call back and since I received a letter from an attorney accusing me of harrassment. The owner of the property is Kenneth Shuler, the owner of Shuler School Of Cosmotology which is a big dang deal and I don't understand why he would allow such a predatory business practice to take place on his property.

I offered to come to NC and keep people off of the lot. RPM threatened me with enterfering with a business. Obviously this was laughable. I told him that his no parking signs would certainly support my actions/assistance. Why not just block the two entrances to keep people off of the property? Because then, no one will park there and we can't boot them while they are sleeping in their trucks and force them to pay to get the boots removed!

I can’t imagine that this was the intended use or effect of the booting ordinance and I hope that you can help.

The offender in this situation is RPM Towing.

 



4 Updates & Rebuttals

Leander

Canton,
United States
Still no refund - Nice.

#2Author of original report

Tue, October 23, 2018

So, here we are in October, 6 months after this robbery / extortion and RPM towing has not provided the refund that was instructed by the city. How is that for compliance and what is right and wrong. These guys are still crooks and they are not going to change until the law makes them.  


Leander

Canton,
Michigan,
United States
So YOU want to play the victim?

#3Author of original report

Thu, May 31, 2018

OK Sparky. First of all, the use of the word "Predatory" does not make me a whiner. The word predatory as it relates to towing is defined in the many booting laws and the many now won court cases that describe your activities and the manner in which you are conducting this so called "business". it IS predatory. Look it up for yourself. 

Now, lets speak on accountability. I owned our drivers actions. You have no argument there. You fail to address the complaint that I made and that s that you are conducting these stings on a piece of property when it is 100% unnecessary to do so. This lot could easily be blocked, fenced or bloccaided to prevent traffic. You have threatened "interfering with a business" to anyone that stops trucks from parking there. So, you do NOT want trucks to NOT park there because you would NOT be able to extort this money from them. 

 

Am I correct? Yes. I am correct. And THAT is the problem number 1.

 

Problem number 2:

A truck and trailer connected are considered a "COMBINATION VEHICLE". It is not plural. This is the federal DOT's legal definition. Together? A single vehicle. You placed a boot on each claiming that they were separate because they both had vin numbers. REALLY??? Not oly is your definition not legally sound, it is a solid demonstration of your true intentions and greed. Heartless. 2 boots on one vehicle and 2 charges for one incident.

Now as for the government, we are and we are doing so VERY soon. We will be starting in the courts in your county and we will be requesting a few different changes to law that will stop this exploitation of the intended purposes of the booting ordinances. Thanks for the advise.

 

Trap? Signs advising? Well, the signs that were posted were not compliant with the city code. Of this, RPM towing was advised via letter from the Gastonis Police dept. RPM towing was instructed to stop all activities until the signage was compliant. RPM towing was also instructed to provide a full refund to all that were booted that weekend. RPM Towing has refused the refunds.

Your booting law roots have a history that spawns from the trespass laws. Trespassing allowed charges for damages when there was damage to property (in the earliest days, it related to crops and agriculture). RPM towing is charging a $2,400 fine for parking??? There isn't a city or even country in the world that has a fine this offensive for a parking violation. Why do you think that this SHOULD be ok for you? it is unconscionable. 

So, IS Kenneth Shuler and RPM Toring running a parking lot or a booting trap? I don't know but it certainly is not a business or not one that should be allowed.

Liability? Yeah. That is a weak argument fr justification of this practice. Booting services need to be abolished and it need to be turned back to the cities. Employ parking enforcement people and let them handle it. At least the laws would be applied properly , fairly and with a sence of accountability. Remember, RPM was told that they should provide a refund and they scoffed at it. The city, if wrong, would refund the money. One last note, there is due process when this is done by the city.


Perry Mason

United States
Of Course, It's ALWAYS Someone Elses Fault!

#4Consumer Comment

Mon, April 23, 2018

 As soon as a whiner uses the word "predatory", you know for a fact, they caused the problem and they are going to blame everybody else. The DRIVER did this to you. He brought this upon you. Blame him. Make him pay you back or fire him.


Robert

Irvine,
California,
United States
Nice Double Standard

#5Consumer Comment

Mon, April 23, 2018

You fully admit that your driver ignored the No Parking Signs. Yet you then turn around and complain how they ignored your drivers sign to just wake him up.  Why would you expect them to pay attention to his sign, if he ignored thiers?

I get it, it would suck to have to pay $800(or even $8) to get a boot removed. But then again I wouldn't put myself in that situation where I was parking where I wasn't supposed to be in the first place. There is one reason that this company is in business, people parking where they are not supposed to.

It isn't rocket science.  You want to put them(and probably the dozen other companies doing similar things) out of business. Then just don't park on private property, whether you think it is a vacant lot or not. If you don't think it is fair then instead of trying to stop people from parking there, spend your time going to the local governments that write up the laws. Tell them that the tow companies need to be required to "wake up" any possible occupants of the vehicle

before the tow/boot it. Tell them that private property owners have no right to say how their vacant lots are used. Tell them you want it to be legal to park on a vacant lot regardless of if it is "private property" or not.  Oh and let us know how that goes.

I also like  how you refered to this as a "trap".  A trap would be them posting signs to come on and park, signs on the roadway that there is this wonderful vacant lot.  None of that existed..in fact they did quite the opposite.  They had signs stating that parking was NOT allowed.

Then here is a question. Say something happened to the truck or the driver while they were on the vacant lot. Imagine for a second if there was a light pole that fell down and damaged the truck, making it inopperable for a week. Would you just take it as your responsibility, or would you go after the owner of the lot for their negligence..even though you were there WITHOUT permission.

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