;
  • Report:  #42172

Complaint Review: Royal Prestige - Monroe New York

Reported By:
- louisville, Kentucky,
Submitted:
Updated:

Royal Prestige
501 Rt 208 Monroe, 10750 New York, U.S.A.
Phone:
800-699-7858
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Rip-off Report Investigation:

Hy Cite Corporation / Royal Prestige approached Rip-Off Report several months ago with the express purpose of resolving consumer concerns posted on Rip-off Report. Soon thereafter it became apparent that Hy Cite Corporation / Royal Prestige had a sincere commitment to take care of any and all customer concerns, that they strive for 100% total customer satisfaction, and have for years. If for any reason you are not satisfied, they will work to immediately resolve any issues.

Rip-off Report has learned that Hy Cite Corporation, which distributes Royal Prestige products through a nationwide network of distributors, has been in the business of selling high quality cookware for over 45 years and takes pride in its great products and customer service. Hy Cite Corporation is a member of the Better Business Bureau as well as the Direct Selling Association, which requires all its members, such as Hy Cite, to follow its code of ethics. That code of ethics can be viewed at www.dsa.org.

Now consumers can feel even more secure when doing business with Hy Cite Corporation / Royal Prestige - Here's why.

Hy Cite Corporation / Royal Prestige made a commitment to and are a proud member of Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,..A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..


Every honest business knows that legitimate customer issues arise from time to time. This is true for small companies as well as for Hy Cite Corporation / Royal Prestige which has hundreds of thousands of customers. Hy Cite Corporation / Royal Prestige wants to ensure that every customer issue is resolved. Hy Cite / Royal Prestige tries each and every day to satisfy customers and offer the highest quality products. Rip-off Report believes that Hy Cite Corporation / Royal Prestige is an honest and honorable company and is prepared to go the extra mile to achieve 100% customer satisfaction. Unlike most other companies, Rip-off Report can confirm, their products are superior, probably the best on the market.

For more information, regarding Hy Cite Corporation and / or Royal Prestige and their commitment to total customer satisfaction.

or visit their website www.royalprestige.com .

or by contacting them directly at [email protected] or calling 1-877-494-2289

=====================

NOW TO THE ORIGIONAL REPORT THAT WAS FILED

=====================

royal prestige Scalped rip-off monroe New York

This horrifying experience began when my fiancee received a phone call that she had won a free trip all expenses paid as well as a camera and 100 rolls of film. All she had to do was bring me and we would sit through a 90 minute seminar. She had won this from registering at a bridal show.

We sat through this seminar on January 8, 2003 and I was manipulated into purchasing their product. I asked them at the time if I was not happy with the product if I could return it, and they informed me there would be no problem in returning the merchandise.

They took advantge of my youth and inexperience. I did some investigation of the company Royal Prestige on the Internet and found out it was a scammed business on Janury 20, 2003. I too had recently had gone to one of their seminars and was persuaded into buying pots and pans including dishes, flatware, and stem ware from them.

I signed the contract on Janury 8, 2002. I have not received the mercandise, therefore, in my best interest decided to call the company and cancel my order. I called today 1-20-03 at 4:00 pm to cancel my order. The lady on the phone told me the following:

Could not cancel

If I returned the merchandise, they would make sure I get it. If I returned it again, they would store it and charge me with storage fee.

If I did not pay, they would sue me. The only thing I could do is take in-store credit.I informed them I was a student and did not have any income.

Prior to my [phone call on 1-20-03, last week the finance company called to verify mailing addres and asked about down payment. I told them I did not pay any down payment. They said that they would get back in contact with me. The next day Royal Prestige called and told me to lie about the down payment and say I did pay $101.00, to the finance companty when they called back. They called me back and I did what I was told.

Now Royal Prestige will not let me out of the contract which was nill and void as they informed me to lie about a down apymetn that I did not give. She informed me now that Tom NIchols paid the down payment for me, which I had no inclination of. As of 4:45 pm on 1-20-03, I do not have any of the mercandise in my possession and have not paid any moneys for such merchandise. The property has not been converyed. And now they are telling me I am still liable.

R

louisville, Kentucky
U.S.A.

Click here to read other Rip Off Reports on Royal Prestige



1 Updates & Rebuttals

Rachel

Minneapolis,
Minnesota,
U.S.A.
do not accept cookware

#2Consumer Comment

Sat, January 25, 2003

DO NOT ACCEPT THE COOKWARE WHEN IT ARRIVES! They cannot charge you a storage fee. Immediately alert Ed Magneson ([email protected]) and let him know this company has been threatening you. Take this company to court if you have to. Eventually this company either go out of business or will only sell its cookware for what it is -- very durable, long lasting cookware -- and not based on unscientific claims (e.g, that Royal Prestige cookware will reduce your risk of cancer and problems with high cholesterol).

Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//