Vxf111
Westmont,#2Consumer Comment
Fri, September 12, 2008
Ms. Bridgeman-Sutton, the author of this report is "Jean," as is clearly shown at the bottom of this report. The author of this report is not me ("Veronica"). I do not know why my name appears in this report, except that Jean and I have corresponded because we both experienced the same problems with you. While I appreciate you detailing your "defense" to our transaction, I did not author this report and was unaware of this site until today. I disagree with many of the misstatements made in your reply (the "computer crashed" excuse is new and was never mentioned to me before). You also have left out pertainent facts regarding the fradulent U.S. Postal Service tracking information you forwarded to me. You have also failed to explain how the type of damage sustained by the saddle could have occured in shipping. I have no vendetta against you or your company, save that I would like to be reimbursed the $1,600 you charged me for a damaged and devalued saddle. I would also like to ensure no one else is victimized by you or your company. If you'd like to contact me to discuss a return of the saddle for a full refund, I would be happy to hear from you. Otherwise, I have not done anything more than post my truthful version of our transaction to warm others, which I am entited to do.
Ros, Llc
San Diego,#3REBUTTAL Owner of company
Fri, September 05, 2008
While we fully admit that there were issues with winding up a business coupled with losing a computer hard drive, the two Jaguar saddles purchased were shipped and received. Two buyers with a saddle we were unable to ship due to the loss of the computer received an immediate refund via PayPal. In the end, this is some bizarre personal vandetta against a business that will cease trading in September 08. Ms. Veronica F received the saddle she purchased mid-February 2008 and was shipped mid-March 2008, once her out of state personal check had fully cleared. It was only two weeks after accepting receipt of the saddle that she claimed damage; the barely used Paris Jaguar XJS saddle shipped with no damage and if it were damaged in transit, why wait two weeks to notify us? Apparently, we were expected to be impressed/frightened by her legal degree, letters written on her employer firm's letterhead (Duanne Morris LLP), and threats to sue for more than $20,000 over a $1400 used saddle. She also now passes on and embellishes any rumor or gossip that she hears in further attempts to damage a business that is winding down regardless. Ms F has only choosen to begin posting her accusations after being thwarted in her attempts to involve the Attorney General etc for a matter that is now more than 5 months old and closed. While I'm sure Ms. Veronica F of Philadelphia, PA is a very lovely human being in person, in my experience she is a prime example of why lawyers have such an evil reputation.