- Report: #133569
Complaint Review: Roto Rooter - LaGrande Oregon
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Roto Rooter
1315 Adams St, LaGrande Oregon LaGrande, 97850 Oregon, U.S.A.
Phone:
541-963-8280
Web:
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Roto Rooter ripoff, did not do work contracted to do, rude, uses profanity on phone LaGrande Oregon
*Author of original report: Additional stuff to report
*Consumer Comment: Quit Bitching about YOUR screw up
*Consumer Suggestion: FYI Roto rooter did not do the job I hired them for
*Consumer Comment: Grease - it's what's for dinner. (In Knoxville anyway)
*Consumer Comment: Grease - it's what's for dinner. (In Knoxville anyway)
*Consumer Comment: Grease - it's what's for dinner. (In Knoxville anyway)
*Consumer Comment: Grease - it's what's for dinner. (In Knoxville anyway)
*Consumer Comment: Trailer Park Trash You are not mad at this company,your are mad because someone tried to get into your Wal Mart money.
* : Quit complaining.
* : Quit complaining.
*Consumer Comment: Send your opinion down the drain
The first part of Jan. 2005. Our kitchen drain plugged up after spending a week trying to unplug it. We phone the LaGrande, Oregon Roto-Rooter they sent a man over to the house the next day and he ran a power snake down the drain. He then informed us that he could not unplug it because he said the pipe underground has collapsed. he then told us he could do the work of bringing in a backhoe and dig up the yard to replace the pipe. I told him since this was a rental I would have to discuss it with our landlady. We gave him a postdated check for $95.00.
We spoke to our landlady and she was very upset, She was very mad and said she had the plumbing replaced 6 months ago and she would get the original plumber back here that replaced plumbing because if it was collapsed then the warrenty would cover it. After waiting 5 days the plumber came over from the other company and he ran a power snake down the same drain and he successfully cleared the clog out of the drain. He inspected the pipes and they were in perfect condition. The problem was grease in the drain.
I phone the County Sherriff because they will arrest you here for a bad check even for a few dollars and I wanted to get advice. I was told we could stop payment on the check because when we hired Roto-Rooter to clear the drain and they didn't then the law considered them in breach of contract. So we put a stop payment on the check. Yesterday the plumber came by mad and wanted the money and I told him he didn't do the job we hired him to do and therefore he was not going to get paid. He told us That he was going to sue us I said "go ahead because I will bring in the other plumber" I told him that my landlady had to hire another plumber to do what they didn't do.
My husband phoned the LaGrande, Oregon Roto-Rooter and asked to speak to the manager and when the manager came to the phone and I overheard the conversation and the manager asked him if he was the guy who stopped payment on the check and my husband said yes and the manager said that he wasn't too happy with us and my husband said "well we are not too happy with you and he got mad and told my husband to F off. My husband said well then there is nothing more to say. I called corporate and lodged a complaint and then I plan on filing a complaint with our state attorney generals office. They can sue us if they want because I will bring in the wittness's including the other plumber to testify. They did not do the job they were hired to do and I will not pay for that kind of service. That manager has no business dealing with the public with his mouth and his attitude. I hate the think of the money that would have been paid out if we had allowed them to dig up yard and replace pipes when they didn't need to be
Grace
North Powder, Oregon
U.S.A.
We spoke to our landlady and she was very upset, She was very mad and said she had the plumbing replaced 6 months ago and she would get the original plumber back here that replaced plumbing because if it was collapsed then the warrenty would cover it. After waiting 5 days the plumber came over from the other company and he ran a power snake down the same drain and he successfully cleared the clog out of the drain. He inspected the pipes and they were in perfect condition. The problem was grease in the drain.
I phone the County Sherriff because they will arrest you here for a bad check even for a few dollars and I wanted to get advice. I was told we could stop payment on the check because when we hired Roto-Rooter to clear the drain and they didn't then the law considered them in breach of contract. So we put a stop payment on the check. Yesterday the plumber came by mad and wanted the money and I told him he didn't do the job we hired him to do and therefore he was not going to get paid. He told us That he was going to sue us I said "go ahead because I will bring in the other plumber" I told him that my landlady had to hire another plumber to do what they didn't do.
My husband phoned the LaGrande, Oregon Roto-Rooter and asked to speak to the manager and when the manager came to the phone and I overheard the conversation and the manager asked him if he was the guy who stopped payment on the check and my husband said yes and the manager said that he wasn't too happy with us and my husband said "well we are not too happy with you and he got mad and told my husband to F off. My husband said well then there is nothing more to say. I called corporate and lodged a complaint and then I plan on filing a complaint with our state attorney generals office. They can sue us if they want because I will bring in the wittness's including the other plumber to testify. They did not do the job they were hired to do and I will not pay for that kind of service. That manager has no business dealing with the public with his mouth and his attitude. I hate the think of the money that would have been paid out if we had allowed them to dig up yard and replace pipes when they didn't need to be
Grace
North Powder, Oregon
U.S.A.
11 Updates & Rebuttals
Tiger
Saint Louis,Missouri,
United States of America
Send your opinion down the drain
#2Consumer Comment
Wed, December 01, 2010
Hey Karl are you the Roto Rooter spokesman? If so you should be plugged up, and rooted out for no charge.
Jc
little rock,Arkansas,
U.S.A.
Quit complaining.
#3
Tue, September 08, 2009
Roto Rooter came out and did there job. When you call a rooter company out to do a job you are paying for them to pull their machine off the truck and to run it down the line. They don't guarantee results. You do not pay for results. You pay for the service of the technician running the cable down the drain, and thats what he did. So stop bitching, and pay what you owe.
Jc
little rock,Arkansas,
U.S.A.
Quit complaining.
#4
Tue, September 08, 2009
Roto Rooter came out and did there job. When you call a rooter company out to do a job you are paying for them to pull their machine off the truck and to run it down the line. They don't guarantee results. You do not pay for results. You pay for the service of the technician running the cable down the drain, and thats what he did. So stop bitching, and pay what you owe.
Karl
Knoxville,Tennessee,
U.S.A.
Trailer Park Trash You are not mad at this company,your are mad because someone tried to get into your Wal Mart money.
#5Consumer Comment
Wed, March 16, 2005
Dear Grace & James, Thank you for your comments concerning grease & Tennessee folks.First of all,I think maybe you wrote this company a BAD check and thats why you stopped payment.And James,your right,we do eat our grease,we don't pour it down the drain.Come on Grace admit it,You are not mad at this company,your are mad because someone tried to get into your Wal Mart money.
James
New York,New York,
U.S.A.
Grease - it's what's for dinner. (In Knoxville anyway)
#6Consumer Comment
Tue, March 15, 2005
Grace, Don't worry about Karl. He's just upset because in his opinion, you're throwing away perfectly good food. You see, almost everything in Knoxville is fried. Fish, chicken, potatoes, okra, cornbread, etc., so they typically save what's left for tomorrow's grease feast. Recycling at its finest! Back to your case - I would advise you to file a police report about the harassment, just in case vandalism may be next on this guy's list of things to do. You never know. Good luck!
James
New York,New York,
U.S.A.
Grease - it's what's for dinner. (In Knoxville anyway)
#7Consumer Comment
Tue, March 15, 2005
Grace, Don't worry about Karl. He's just upset because in his opinion, you're throwing away perfectly good food. You see, almost everything in Knoxville is fried. Fish, chicken, potatoes, okra, cornbread, etc., so they typically save what's left for tomorrow's grease feast. Recycling at its finest! Back to your case - I would advise you to file a police report about the harassment, just in case vandalism may be next on this guy's list of things to do. You never know. Good luck!
James
New York,New York,
U.S.A.
Grease - it's what's for dinner. (In Knoxville anyway)
#8Consumer Comment
Tue, March 15, 2005
Grace, Don't worry about Karl. He's just upset because in his opinion, you're throwing away perfectly good food. You see, almost everything in Knoxville is fried. Fish, chicken, potatoes, okra, cornbread, etc., so they typically save what's left for tomorrow's grease feast. Recycling at its finest! Back to your case - I would advise you to file a police report about the harassment, just in case vandalism may be next on this guy's list of things to do. You never know. Good luck!
James
New York,New York,
U.S.A.
Grease - it's what's for dinner. (In Knoxville anyway)
#9Consumer Comment
Tue, March 15, 2005
Grace, Don't worry about Karl. He's just upset because in his opinion, you're throwing away perfectly good food. You see, almost everything in Knoxville is fried. Fish, chicken, potatoes, okra, cornbread, etc., so they typically save what's left for tomorrow's grease feast. Recycling at its finest! Back to your case - I would advise you to file a police report about the harassment, just in case vandalism may be next on this guy's list of things to do. You never know. Good luck!
Grace
North Powder,Oregon,
U.S.A.
FYI Roto rooter did not do the job I hired them for
#10Consumer Suggestion
Tue, March 15, 2005
Carl, For your information We had just moved into the house and I do not pour grease down the drain we always pour it into the garbage. The landlady told us the previous tenants used to pour stuff down the drain. I do not appreciate your rudeness and accusations to me. the next time you respond to someones complaint make sure you know all the facts first. Also for your info Roto rooter did not do the job I hired them for. The plumber who cleared the pipes was the one who replaced the pipes. Landlady told us that also when the previous tenants lived there she was always having to call the plumber to clear the drain. and another thing The landlady knew it was grease because she was there.
Karl
Knoxville,Tennessee,
U.S.A.
Quit Bitching about YOUR screw up
#11Consumer Comment
Sun, March 13, 2005
Dear Grace,It sounds to me like the slum lord should be upset with the first plumber.If he put new pipes in the house six months ago,WHY are they stopped up.Maybe he is the person that did not do his job or maybe YOU should stop pouring grease down the drain.It sounds to me like,you are not blaming the right people.I would bet that you have not told the Slum Lord that grease was the problem.
Grace
North Powder,Oregon,
U.S.A.
Additional stuff to report
#12Author of original report
Wed, March 09, 2005
I spoke to my landlady and even though she did not know I had hired Roto Rooter to unclog drain until after they had shown up and did not do their Job. The manager of the LaGrande Oregon Roto Rooter has been calling my landlady screaming and making threats to her because we stopped payment on the check to them. I cannot believe what this company will stoop to
