;
  • Report:  #666217

Complaint Review: Roto Rooter - Internet

Reported By:
Tiger - Saint Louis, Missouri, United States of America
Submitted:
Updated:

Roto Rooter
63129 Internet, United States of America
Phone:
314-965-2041
Web:
www.getroto.com
Categories:
Tell us has your experience with this business or person been good? What's this?

This report is to warn people about Roto Rooter. I had a clogged kitchen sink on a Saturday night which I had clogged twice some years ago, and found some reasonable plumbers to go up on my roof to snake it out, and each time they charged me 89.00 dollars so I looked in the yellow pages to find that Roto Rooter would come out 24/7 with no extra charge for nights ,weekends or holidays. When I called them they said that they only had one tech working that night, and would come out in the morning. I asked the price of cleaning the clogged sink, and the lady from Roto Rooter said the tech would have to look at the problem first, and then give me a total price. When the one tech person came out he said he would do the job for $216.00 I told him I had this done before, and was only charged $89.00 so get this he said well I can work with you on the price, and said he could do it for $129.00 for the service call. I told him to forget it, so my son and I rented a manual snake for $16.00 and in 15 minutes the sink was unclogged. I hope this will deture people from using Roto Rooter, and save you some money.



8 Updates & Rebuttals

the fixer

Massachusetts,
United States of America
Comission!!!!!!!!!

#2Consumer Comment

Sun, February 20, 2011

These guys work on comission for every job...the company forces them to buy thier own trucks and pay for gas so they are Hard up to over charge you.. They stand to lose money working for these guys if they dont rip you off!!!!!


Inspector

Tobyhanna,
Pennsylvania,
USA
Yes it would cost more to call a plumber

#3Consumer Comment

Fri, January 28, 2011

Roto rooter does not always hire plumbers. I worked for them in the 1980's and was making 40 dollars an hour to snake drains.


rhughes

aurora,
Colorado,
United States of America
It kills me

#4General Comment

Fri, January 28, 2011

Why do people think they should be able to get something for nothing? How do they think that a company can charge next to nothing and stay in business? If a large plumbing company charges $89 for drain lines, then plumbers would be making less than minimum wages. Those companies that charge the cheap prices are performing "loss/lead" jobs they loose money on the drain cleaning in hopes of selling you larger repairs.

If you call a plumber to your house for anything, expect to pay $200 or more. That is the cost of doing business.


Karl

Knoxville,
Tennessee,
U.S.A.
Not Bad,Huh

#5Consumer Comment

Sun, January 09, 2011

Good comment coast.I think the tiger wants something for nothing.I really don't think $129.00 is bad for a Saturday night.And as far as the insurance issue,anybody can advertise that they are insured.Just carry vehicle coverage.This will NOT cover your home for damages.I would say that tiger needs to stay with the $16.00 gadget or what ever it was.


coast

USA
Only $129

#6Consumer Comment

Fri, December 31, 2010

You gave Roto Rooter a boost by telling us that they are available to do the work for only $129.


Karl

Knoxville,
Tennessee,
U.S.A.
Stopped up again?

#7Consumer Comment

Fri, December 31, 2010

I would be willing to bet that your line has stopped back up by now and still had to call some other company.Why don't you pour some acid in the drain.You can do that for about $5.00.


Tiger

Saint Louis,
Missouri,
United States of America
Insurance

#8Author of original report

Wed, December 01, 2010

Yes roto rooter may be insured, but the other plumbing companies I used before were insured also, and didn't charge an arm and leg plus my little $16.00 gadget was a manual gadget ran by hand, so I don't think I could have ripped any pipes apart with one arm on a crank, so you go ahead and spend your money anyway you like lady.


Karl

Knoxville,
Tennessee,
U.S.A.
Cut the crap,Lady

#9Consumer Comment

Tue, November 30, 2010

   If this company had done the job for free,you would still be bitching.If you had broke something with your $16.00 gadget,were you insured?I bet Roto Rooter was.The man gave you a FREE est. and you did exactly what you should have.You wasted the mans time,when he could have been helping someone that wanted his help.Get over it.This company will do approx. 2,000,000 jobs every year.They must be doing something right.

Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//