- Report: #426230
Complaint Review: Roto Rooter - Cincinnati Ohio
-
Author Confirmed
Why?
Roto Rooter
255 East Fifth Street Cincinnati, 45202-4726 Ohio, U.S.A.
Phone:
513-762 6900
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Roto Rooter Refused to honor warranty, overcharged 1000% Cincinnati Ohio
My elderly Mother-in-law had a repair done by Roto-Rooter. After paying more than $1200 for a repair that took 15 minutes, it was discovered that the repair was no good. She didn't know better, so she payed him.
I complained about them taking advantage of an elderly person who had had a stroke and not even doing the job they said they did, and they laughed at me. They would not come back or give her the money back.
After writing several letters to Chemed Corp., the company that owns Roto-Rooter, they continued to say they did nothing wrong. They didn't care to look into the problem, other than ask the local office what happened.
I'm 65 years old and have never had a company treat me the way Chemed Corp. did, their continued responce, when they responded at all, was you simply don't mater, we've got your money and we are going to keep it.
John
Fayetteville, Georgia
U.S.A.
I complained about them taking advantage of an elderly person who had had a stroke and not even doing the job they said they did, and they laughed at me. They would not come back or give her the money back.
After writing several letters to Chemed Corp., the company that owns Roto-Rooter, they continued to say they did nothing wrong. They didn't care to look into the problem, other than ask the local office what happened.
I'm 65 years old and have never had a company treat me the way Chemed Corp. did, their continued responce, when they responded at all, was you simply don't mater, we've got your money and we are going to keep it.
John
Fayetteville, Georgia
U.S.A.
2 Updates & Rebuttals
Karl
Knoxville,Tennessee,
U.S.A.
Quit Bitching
#2Consumer Suggestion
Tue, May 10, 2011
Dear John,
I took my truck to a ford dealer today.They hooked it up to the machine and tested it.About twenty minutes.They told me what was wrong and it would cost $800.00 to repair.OK,what else can you do?They repaired it in approx. another twenty minutes and done.I'm 56 and I would like to know,Can I say they took advantage of the elderly.
Sounds to me like your mother-in-law is not competent enough to make these decissions.Maybe her son in law should make the call.
Robert
Rochester,New York,
U.S.A.
Ripping off elderly...
#3Consumer Comment
Fri, February 20, 2009
You need to google Georgia Edler Abuse. Spend some time researching and go after these bastards. I know of NO plumbing job that only takes 15 minutes and costs $1200.
