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  • Report:  #707041

Complaint Review: Roto-Rooter plumbing & drain service - Santa Fe New Mexico

Reported By:
Patricia Heggen - Santa Fe, New Mexico, United States of America
Submitted:
Updated:

Roto-Rooter plumbing & drain service
co. will not devulge box 22476 Santa Fe, 87502 New Mexico, United States of America
Phone:
1-800-GET_ROTO
Web:
Tell us has your experience with this business or person been good? What's this?
I was led to believe sewer service to be  performed will be a major task at a cost of $3500.  Work would proceed only after I signed a contract for this amount.  Sensing the amount may bed  i nflatged, I called a trusted plumbing co. and was informed the amount was fair.  I did not know the co. had just merged with Roto_Rooter.  Surprise--the work took two men only 3 and one half hours which makes the charge at $1000 per hour.  A plea for an adjustment resulted  in a check for only $50.  This price gouging may have been done in a legal manner but the decption was certainly real. 


1 Updates & Rebuttals

Karl

Knoxville,
Tennessee,
U.S.A.
Stop crying

#2Consumer Comment

Sat, March 26, 2011

  Did these guys solve your problem?They told you what it would cost,NOT how long it would take.Would you feel better if it had taken them a week to do the work,Thats a long time to go with out  taking a dump.I know these guys and they come prepared to work.A good rule to follow, GET THREE ESTIMATES,don't get the work done and then b***h about the bill.Sorry.Suck it up Pat.

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