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  • Report:  #19059

Complaint Review: Roper Systems International (Jerry Gordon) - Orem (Salt Lake City) Utah

Reported By:
- APO, AP,
Submitted:
Updated:

Roper Systems International (Jerry Gordon)
343 East 1500 South Orem (Salt Lake City), 84058 Utah, U.S.A.
Phone:
801-221-0455
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Roper systems received my order for carpet cleaning supplies and I paid for the order by credit card on 4 August 2001.

At the present time I have not received the items or a refund. I have made 7 calls to Mr Jerry Gordon president of the company and each time he has acknowledge that he has not sent the items.

I asked for a refund and he said he will sent right away, no refund or supplies. Mr Gordon, bleachstains company and Roper systems International are the same and he is running a scam on the internet.

I have turned the company in to the Utah BBB and Internet fraud Help. When I return to the states I will seek legal action.

Bobby

APO, California



1 Updates & Rebuttals

Jerry

Orem,
Utah,
U.S.A.
Owner

#2REBUTTAL Owner of company

Mon, April 14, 2003

Roper Systems International [email protected] Dear Sirs, We recently were made aware of a report made against our company by a certain Bobby. He did place an order. He also did not receive the order do to an incorrect address. This was around the 9-11 tragedy. Shortly after this incident, the host, providing for our website went under. As a result our website was down for a few weeks. Some records were lost. We were unable to locate Bobby. He was in the military stationed in Japan. I am sure he tried to contact us but was unable to e-mail us durring those few weeks. What we need is a valid address for him. We will do all we can to make this right. If you have any information, please forward this either by our physical address or send an e-mail. In regards to our company, we are highly respected. We are registered with the United States patent office and are in no way a scam. Of those who use our product, they have a 98% success ratio. We refund the full price to those who do have success. In addition we have accounts with large firms, such as the makers of bleach. We will resolve this issue in anyway we can, Jerry Roper, owner, Roper Systems

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