- Report: #502570
Complaint Review: Rocket Communications - ESBI - Enhanced Services Billing- Verizon - Internet
Reported By:
Mad as Heck -
Boston, Massachusetts, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
Rocket Communications - ESBI - Enhanced Services Billing- Verizon
http://www.residentialemail.com/ Internet, United States of America
Phone:
Web:
N/A
Categories:
Business Rating:
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Rocket Communications - ESBI - Enhanced Services Billing- Verizon Enhanced Services Billing Unauthorized Billing with absolutely no knowledge or consent or notice. When you call the company, different people answer but use the same name & assure a refund - uttermost fraudulent practices and Internet
I pay my Verizon phone bill online & do not review the billing statement as carefully as I should - and now will (and recommend to everyone to do likewise.) This company has billed me $14.95 since January for a "Residential Email" service that I have never (and would never) apply for. When calling the company, different people answer but use the same name - I have been assured of a refund, but nothing has happened yet and I expect to be dealing with this for some time. They have a bogus, jumbled hotmail email address that they said was used (I have no idea what or how) to sign up for this service, and I believe they just pull phone numbers from nowhere and start applying the service charge. I am posting this everywhere I can, and assure others to do the same.
