- Report: #48831
Complaint Review: Robinsons May - Montclair California
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Robinsons May
Montclair Plaza Montclair, California, U.S.A.
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Robinsons May ripoff Montclair California
Ok i just got back from RObinsons May where i purchased a pair of L.E.I jeans on Sunday when i get home i come to notice they're torn from the side...so i go back to the store to try and exchange them for another pair... they tell me i have to pay a difference cause when i bought them they were on sale and now they aren't so it ticks me off a bit but thats not even the problem. So i say ok and thought im gonna buy something else so i will keep looking around.
Finally i go back and go to a different cashier cause the other wasnt there anymore... She says she can't exchange them because apparently they aren't on the receipt.. and I thought they have to be i only have one receipt...and she says yea they wont even scan and so she says whoever rang you up must have made a mistake we can't exchage them. So im like but it was your mistake i want my money back or to exchange she says oh i dont know what to tell u sorry. SO she calls up some guy in a suit and all he does is stand and smile he says yea i cant do anything for u, gets a phone call and says excuse me i'll be right back NEVER came back again.
So ive been there for about 30 minutes arguing with the cashier for my money.... they bring another cashier... again NOTHING. So im holding about 100 dollars worth of clothes im about to buy and they're pissing me off. Yet at no moment i lost my temper but inside i was dying. SO robinsoms may made me take home a torn pair of jeans i paid for with proof of a receipt....
(apparently they punched the wrong numbers in) but according to them its my fault i dont know why so they did nothing for me so i lost my money and made me take home a pair of torn jeans. No one offered me anything no help nothing. So if anyone out there has a number i can call I NEED IT BADLY. oh wait almost forgot the guy in the suit says to me so u dont have another receipt i say no he says oh ARE US URE U BOUGHT THESE???? WAS HE TRYING TO SAY I STOLE THEM????????
Adriana
California, California
U.S.A.
Finally i go back and go to a different cashier cause the other wasnt there anymore... She says she can't exchange them because apparently they aren't on the receipt.. and I thought they have to be i only have one receipt...and she says yea they wont even scan and so she says whoever rang you up must have made a mistake we can't exchage them. So im like but it was your mistake i want my money back or to exchange she says oh i dont know what to tell u sorry. SO she calls up some guy in a suit and all he does is stand and smile he says yea i cant do anything for u, gets a phone call and says excuse me i'll be right back NEVER came back again.
So ive been there for about 30 minutes arguing with the cashier for my money.... they bring another cashier... again NOTHING. So im holding about 100 dollars worth of clothes im about to buy and they're pissing me off. Yet at no moment i lost my temper but inside i was dying. SO robinsoms may made me take home a torn pair of jeans i paid for with proof of a receipt....
(apparently they punched the wrong numbers in) but according to them its my fault i dont know why so they did nothing for me so i lost my money and made me take home a pair of torn jeans. No one offered me anything no help nothing. So if anyone out there has a number i can call I NEED IT BADLY. oh wait almost forgot the guy in the suit says to me so u dont have another receipt i say no he says oh ARE US URE U BOUGHT THESE???? WAS HE TRYING TO SAY I STOLE THEM????????
Adriana
California, California
U.S.A.
