• Report:  #2676

Complaint Review: Robert and Patricia Palmero His & Hers Studio - River Grove Illinois

Reported By:

Robert and Patricia Palmero His & Hers Studio
8962 W. Grand Avenue River Grove, 60171 Illinois, U.S.A.
Tell us has your experience with this business or person been good? What's this?
My wife and I have Paid $1,560.00 to Robert and Patrica Palmero of His and Hers Studios for wedding photos(including four album's ) and a wedding video.

Our wedding was on September 11, 1999( over 10 months ago), but to date we have received our very bad wedding pictures and a lousy video and an very unprofessional attitude. Our findings on Our Pictures are as follows.Pictures were not centered, Pictures taken to far way from us and are guests, Pictures are blurry a part of someone has been cut off in numerous pictures (i.e., legs, heads, arms flowers, exit signs showing, fingers missing in the hand and/ring shot, my finger was cut off), dresses and elbows and my wifes train. Color devloping variations. dark pictures can not tell who is the one getting married. blurry pictures. Important details missing balloon decorations, cake topper, just to name a few. Findings on our Video are as follows Video was editied before the bride and groom got back from our honeymoon. Lines throughout the video, early years pictures out of focus wedding invitation wrong color. Photographer cut the bride and and groom wedding cake. Photographer is yelling at us and guests. Photographer snapping his fingers in the brides face. Hearing Myself on the Video telling the photographer that time is of no essence to me right now. Just to name a few. My wife and myself do have a law suit pending regards to our wedding day nightmare. Since it is definetley time to put this to rest. My wife and I have contacted the better Bussiness Bureau. We dont know what eles to do. If there is anything we can do Hopefully we can get some help or suggestions. Thank you for taking the time to read our story.

Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!