- Report: #434097
Complaint Review: Retriever Towing - Portland Oregon
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Author Confirmed
Why?
Retriever Towing
1551 N.w. Quimby Portland, 97209 Oregon, U.S.A.
Phone:
503-222-4763
Web:
N/A
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Retriever Towing watched, waited, till i turned the corner, and scouped my car so fast ,and vanished, 3,mn, tops Portland Oregon
I went to jantzen beach to get ciggarettes,my home care provider was driving due to my dissabillity. we could not find a handicapped parking space, so she pulled up against the wall next to the dumpster without ubstructing any vehicals coming or going. I have parked there in the past and have seen other cars parked there. We saw no signs,and we were only going to be a minute. When we got out of the car, there was a man standing ther talking on his cell phon. by the way my arm is in a sling and I use a 4 post cane due to my dissability. I also had my sticker in the window.
about 30 seconds after we turned the corner,we hadn't even reached the door to the establismet we were headed to, the man that was on the cell phone ran up to us and said"they are towing your car", well being that I was unable to run, Pam ran towards the car, while the man ran the opposite direction, hoping to see the tow truck coming from behind the building. no luck. It was like he vanised into thin air. About ten minutes later I saw another truck pull past me, I stopped him, asked was he the one that towed my car,he replied how long ago, I answered about ten minutes. He said it wasn't him but if I called on monday to talk to a supervisor he may give me a break due to my dissability and the fact that I know the person had to have been watching us.
I called on monday but I was told to call back tuesday morning and talk to chuck. I was also told at that time that I was towed because I was blocking the garbage can. On tuesday when I talked to chuck the supervisor,he had a different story, Chuck said I was blocking a firelan, but I wasn't. I explained to him that I was disabled and that was my only to get back and forth to the doctor, I also explained to him not only was I on a fixed income and my homecare provider does all the drivin,and i wouldn't get another check until th 1st. of april. He didn't care, he told me if I picked my car up befor 6:00pm that evening it would cost me $264.00 to get out,which ofcourse I didn't have. I couldn't get a break.
My mother loaned me $100.00 on thursday, and I continued trying to get the rest. When I called on Friday,march 13th, I was told I needed to have $418.00. I asked why so much,the man replied, that on the fifth day they file for a lean an I had to pay that fee, also in order to pick my car up on saturday they would have to pull a driver off the street to met me, which would be a additional $25.oo. I asked why wasn't I told about this lean thing, I called on the fifth day, his excuse was maybe it hadn't been put in the system yet, in my oppinion it had to be in the system in order for them to tell me all of the other information on prior days.
Taytay
portland, Oregon
U.S.A.
about 30 seconds after we turned the corner,we hadn't even reached the door to the establismet we were headed to, the man that was on the cell phone ran up to us and said"they are towing your car", well being that I was unable to run, Pam ran towards the car, while the man ran the opposite direction, hoping to see the tow truck coming from behind the building. no luck. It was like he vanised into thin air. About ten minutes later I saw another truck pull past me, I stopped him, asked was he the one that towed my car,he replied how long ago, I answered about ten minutes. He said it wasn't him but if I called on monday to talk to a supervisor he may give me a break due to my dissability and the fact that I know the person had to have been watching us.
I called on monday but I was told to call back tuesday morning and talk to chuck. I was also told at that time that I was towed because I was blocking the garbage can. On tuesday when I talked to chuck the supervisor,he had a different story, Chuck said I was blocking a firelan, but I wasn't. I explained to him that I was disabled and that was my only to get back and forth to the doctor, I also explained to him not only was I on a fixed income and my homecare provider does all the drivin,and i wouldn't get another check until th 1st. of april. He didn't care, he told me if I picked my car up befor 6:00pm that evening it would cost me $264.00 to get out,which ofcourse I didn't have. I couldn't get a break.
My mother loaned me $100.00 on thursday, and I continued trying to get the rest. When I called on Friday,march 13th, I was told I needed to have $418.00. I asked why so much,the man replied, that on the fifth day they file for a lean an I had to pay that fee, also in order to pick my car up on saturday they would have to pull a driver off the street to met me, which would be a additional $25.oo. I asked why wasn't I told about this lean thing, I called on the fifth day, his excuse was maybe it hadn't been put in the system yet, in my oppinion it had to be in the system in order for them to tell me all of the other information on prior days.
Taytay
portland, Oregon
U.S.A.
3 Updates & Rebuttals
thegrimtower
Oregon,USA
Never
#2Consumer Suggestion
Sat, April 30, 2011
Spotters shouldn't be used in the City of Portland, or elsewhere for that matter. In Portland it's illegal, elsewhere...it's just lazy.
Beatnikjd
wynnewood,Pennsylvania,
U.S.A.
Predatory towing and spotters
#3General Comment
Sun, March 06, 2011
Retriever like many predatory towing companies uses spotters, usually bums, ex cons or people incapable of honest work. It is obvious you were a victim of a spotter. I have a tried and true technoque for dealing with spotters. I simply call the police and tell them there is a shady looking characted doing drugs, smoking pot or taking pictures of little kids. On one occasion the spotter had warrants and I had the pleasure of seeing the low life hauled off in handcuffs. It is an effective way to deal with spotters and discourage their predatory activities!
thegrimtower
Oregon,USA
Dumpster blockers
#4Consumer Suggestion
Thu, December 10, 2009
Your disabled parking permit allows you by law to park in the spaces designated for it. However, the law doesn't give you the right to park anywhere you choose, even blocking someone's dumpster area, just to pick up cigarettes.
Follow the rules, you won't be towed.
