- Report: #434300
Complaint Review: Retriever Towing - Portland Oregon
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Retriever Towing
1551 NW Quimby Street Portland, 97209 Oregon, U.S.A.
Phone:
503-2224763
Web:
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Retriever Towing Scammed me of $270 for parking for 20 minutes at midnight Portland Oregon
On February 21st I parked at Paper Plus downtown near Burnside by the Galaxy Karoke Club for a birthday party. I was there for no more than 20 minutes when I came back and noticed my car was missing. It was midnight I know that the business was closed and nobody was around it was dark. I noticed a sign that said 'Retrieval towing' and a phone number. I called the number to check and sure enough they had my car. By their own admission I left it there for 20 minutes and it cost me like $275 to get my car out.
Two days later I find that the same company towed my coworker who is disabled. She was parked there for 15 minutes. She had to walk all that way even if her foot was disabled. These people are rude callous unprofessional. I have never had my car towed before and I am aware that I am not the only person who has been ripped off by this company. I want my money back and I want then to stop ripping off people. How did they know I was there for 20 minutes they must have been waiting for me.
Abby
portland, Oregon
U.S.A.
Two days later I find that the same company towed my coworker who is disabled. She was parked there for 15 minutes. She had to walk all that way even if her foot was disabled. These people are rude callous unprofessional. I have never had my car towed before and I am aware that I am not the only person who has been ripped off by this company. I want my money back and I want then to stop ripping off people. How did they know I was there for 20 minutes they must have been waiting for me.
Abby
portland, Oregon
U.S.A.
2 Updates & Rebuttals
thegrimtower
Oregon,USA
Assign the blame where it belongs...with you.
#2Consumer Suggestion
Thu, December 10, 2009
Ok, first by your own admission, you parked somewhere you knew you shouldn't. You got towed..yes, unfortunate for you, but that's life. When you don't heed posted warnings, you run the risk of being towed.
It matters not HOW much time you spend on someone else's private property. 5 mins, 20 mins, 2 hours....who cares. You parked the car, the tow company didn't. Why throw the blame to them when it's FULLY yours?
The $275 to re-claim your vehicle sounds reasonable and fair, considering this was in the middle of the night, after normal business hours (M-F). Even we charge an after hours fee for anything on the weekends or after 5pm M-F.
Do you deserve your money back? No, you don't. You broke the rules, you payed the price.
Lesson? If the sign says you can't park there, DON'T!
Extowdispatcher
Hillsboro,Oregon,
U.S.A.
Word To The Wise
#3Consumer Suggestion
Sun, April 12, 2009
I do not agree with predatory towing; however, we should all be extremely careful to park as wisely as we can - if there's even a doubt about whether or not we should park somewhere, DON'T PARK THERE! Retriever Towing is, after all, the company that was callous enough to try to tow a cop car from the scene of a domestic dispute in Gresham...
