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  • Report:  #1441246

Complaint Review: Rep Tile - St. George Utah

Reported By:
Ron - Ivins, United States
Submitted:
Updated:

Rep Tile
530 E 600 S St. George, 84770 Utah, United States
Phone:
435-862-9484
Web:
N/A
Tell us has your experience with this business or person been good? What's this?

I hired Brad Arp and Chris Ray (Dba. Rep-Tile) to tile the entire floor in my new home.

Due to their incompetence and neglect they turned my dream retirement home into a living nightmare.

They sent in a crew of complete amateurs, unsupervised and ruined 2000 Sq. Ft. of tile.

The grout was mixed improperly and was a different color from one batch to the next. No two areas were the same color, none of which matched the color I chose.

Tile was installed unevenly leaving large lips everywhere throughout the house.

They wasted numerous tiles by improperly cutting and tossing it in the trash.

When confronted with the disaster they created they refused to do anything about it and just made one lame excuse after another. They walked away leaving me to repair the mess they made.

Moving in to my house was delayed for months while I fought with these incompetent hacks.

I ended up having the grout removed and replaced from every bit of 2000 sq. ft. of tile and dozens of tiles replaced because of their incompetence and lack of integrity.

Do not believe the lies they tell about their great reputation and experience. These guys are not professionals.

They do not know what they are doing and they don’t care. They are what their name implies. REPTILES!



1 Updates & Rebuttals

Ron

Ivins,
United States
Pictures

#2Author of original report

Wed, May 02, 2018

Here are pictures of the work done by the reptiles. Don’t just take my word for it. Look at the pictures. Is this what you would want your tile to look like?

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