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  • Report:  #2970

Complaint Review: Regency Square Apartments - yuma arizona

Reported By:
- yuma, az,
Submitted:
Thu, August 17, 2000
Updated:

Regency Square Apartments
2350 south ave B yuma, 85364 arizona, U.S.A.
Web:
N/A
Categories:
Landlords
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Regency Square Apartment complex owned by Paul Ash Management Co. in Phoenix Arizona deliberatly does not tell their prospective tenants that their rent may be increased due to a credit check. They let us move into an apartment with the understanding of one amount and then over a week later said that they would require the last month of the lease to be paid in advance. They broke this down into monthly payments of 147.00 more than what was originally told to us.

The manager of the apartment complex also laughed at me and gave me a very bad attitude when i asked to speak to the owner of the complex because she told me that we would have to move downstairs because i had children and the baby was falling on the floor and the downstairs neighbor complained. I told her that I had the kids when I moved in there 2 weeks ago, she said that we could either move downstairs or be evicted if the man complained 2 more times.

They are very unprofessional and do not care what they have to do to sell an apartment.



4 Updates & Rebuttals

Bruce

Tucson,
Arizona,
U.S.A.
The real facts need to be known

#2REBUTTAL Owner of company

Fri, July 09, 2004

Paul Ash Management Company, LLC (based in Tucson not Phoenix as was reported) observes all Fair Housing rules as well as conducts a thoughtful & definitive credit review for all incoming residents based upon written criteria. We take fair Housing seriously & conduct regular training with our ENTIRE staff. Our belief is Fair Housing is not just the law. It is good business. While the reportee feels they have been charged a higher rent the real facts are that the resident failed to qualify for residency under our credit criteria. In an effort to accomodate them our company allowed them to pay an amount equal to one month's rent in the event of a default under the lease contract. Our staff fully explained this requirement to the reportee BEFORE signing any paperwork. It was the reportee's decison to accept residency under these circumstances. To assist the reportee we allowed them to pay the extra amount with monthy payments to accomdate their request for residency over a period of time .It is unfortunate that the resident has spun this story to cover up their own credit problems & blame others. The story reported about the baby is simply untrue. We have many children who reside at Regency Square. We love families & offer many amenities for familes to enjoy the community.The deck between floors at Regency Square are 4 inch concrete. If there have been any issues with sound transmission it is likely as a result of non compliance by this resident. As managers we protect all of our residents from noise problems caused by others. Lastly, anyone requesting my phone # ALWAYS is provided with the information immediately. Our address information is contained within the lease document & our phone # is also shown on the signage outside the property for all to see.


Glenda

Yuma,
Arizona,
U.S.A.
Gather your paperwork.

#3Consumer Suggestion

Sat, June 14, 2003

First report your complaint to the Attorney General of Arizona, next to the Dept of Real Estate, then take them to Justice Court under the Landlord Tenant Act. They were supposed to supply you a copy of it when you moved in. Call the Dept of Real Estate first at 1-602-468-1414 and explain your problems with these idiots. Then call legal aid here in Yuma if you qualify, and they will represent you. If you don't qualify, don't worry. It takes a couple of months to evict you with kids when you stop paying rent and if you didn't sign anything to pay that extra $147.00, then you don't owe it and they have to file against you in court to collect it or to evict you. Also call fair housing because you are being discriminated against because you have children. They like to fight with these local crooks. They're in the phonebook. Good luck. If you are going to look for another apartment and need your credit cleaned up, go find a mortgage company and they will help you for the cost of a credit report. Call any real estate office and ask for a list of rentals; some don't even check credit.


Glenda

Yuma,
Arizona,
U.S.A.
Gather your paperwork.

#4Consumer Suggestion

Sat, June 14, 2003

First report your complaint to the Attorney General of Arizona, next to the Dept of Real Estate, then take them to Justice Court under the Landlord Tenant Act. They were supposed to supply you a copy of it when you moved in. Call the Dept of Real Estate first at 1-602-468-1414 and explain your problems with these idiots. Then call legal aid here in Yuma if you qualify, and they will represent you. If you don't qualify, don't worry. It takes a couple of months to evict you with kids when you stop paying rent and if you didn't sign anything to pay that extra $147.00, then you don't owe it and they have to file against you in court to collect it or to evict you. Also call fair housing because you are being discriminated against because you have children. They like to fight with these local crooks. They're in the phonebook. Good luck. If you are going to look for another apartment and need your credit cleaned up, go find a mortgage company and they will help you for the cost of a credit report. Call any real estate office and ask for a list of rentals; some don't even check credit.


Glenda

Yuma,
Arizona,
U.S.A.
Gather your paperwork.

#5Consumer Suggestion

Sat, June 14, 2003

First report your complaint to the Attorney General of Arizona, next to the Dept of Real Estate, then take them to Justice Court under the Landlord Tenant Act. They were supposed to supply you a copy of it when you moved in. Call the Dept of Real Estate first at 1-602-468-1414 and explain your problems with these idiots. Then call legal aid here in Yuma if you qualify, and they will represent you. If you don't qualify, don't worry. It takes a couple of months to evict you with kids when you stop paying rent and if you didn't sign anything to pay that extra $147.00, then you don't owe it and they have to file against you in court to collect it or to evict you. Also call fair housing because you are being discriminated against because you have children. They like to fight with these local crooks. They're in the phonebook. Good luck. If you are going to look for another apartment and need your credit cleaned up, go find a mortgage company and they will help you for the cost of a credit report. Call any real estate office and ask for a list of rentals; some don't even check credit.

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