Darrell
Denver,#2Consumer Suggestion
Thu, March 27, 2003
I too have been looking at this software and decided to check the FedEX policies regarding refunds. Only for an international shipment does the "payor" actually have to request the refund. It doesn't say this for domistic shipments. You may still be able to process these unless they have changed their policy on this recently (which they also state they can do at their discretion at any time, kind of a strange "guarantee" if they can "revoke or suspend at their discretion"). I haven't looked at UPS yet (guessing it is fairly similar).
Darrell
Denver,#3Consumer Suggestion
Thu, March 27, 2003
I too have been looking at this software and decided to check the FedEX policies regarding refunds. Only for an international shipment does the "payor" actually have to request the refund. It doesn't say this for domistic shipments. You may still be able to process these unless they have changed their policy on this recently (which they also state they can do at their discretion at any time, kind of a strange "guarantee" if they can "revoke or suspend at their discretion"). I haven't looked at UPS yet (guessing it is fairly similar).
Darrell
Denver,#4Consumer Suggestion
Thu, March 27, 2003
I too have been looking at this software and decided to check the FedEX policies regarding refunds. Only for an international shipment does the "payor" actually have to request the refund. It doesn't say this for domistic shipments. You may still be able to process these unless they have changed their policy on this recently (which they also state they can do at their discretion at any time, kind of a strange "guarantee" if they can "revoke or suspend at their discretion"). I haven't looked at UPS yet (guessing it is fairly similar).