- Report: #1441461
Complaint Review: Red Wing Shoes - Tacoma Washington
Reported By:
Mike -
Tacoma, Washington, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Red Wing Shoes
1917 S 72nd St Ste 27 Tacoma, 98408 Washington, United States
Phone:
(253) 474-1681
Web:
http://www.redwingshoes.com/
Categories:
Business Rating:
(0)
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Red Wing Shoes They failed to make good on their warranty. Tacoma Washington
I purchased a pair of expensive boots from Red Wing Shoes for the explicit reason that the store had a lifetime warranty. When they explained that to me I said I work in boots, so if I come in 5 years from now you will replace the soles for free. They said of course, the reason we charge such a high rate is due to our warranty. That was precisely what I wanted to hear. I bought the boots. Three years later I brought the boots in to replace the soles and they tell me they have never had a life time warranty. They told me their warranties are only good for one year. I was fraudulently lied to. This is a bait and switch practice of sorts.
