- Report: #1306581
Complaint Review: Red Wing Shoes - Nationwide
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Red Wing Shoes
Nationwide, USA
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Red Wing Shoes Bad quality won't stand behind defects wichita Nationwide
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Ah Red Wing Boots and shoes. I have purchased several over the years. The last pair I bought the sole is peeling off in layers (it is a layered sole) Guess what? Red Wing does not warranty their soles for over a year. I'm not talking about a worn off sole, I'm talking about a very nice 95% sole on a pair of $200 boots. I went to the Red Wing Store in West Wichita and even though it is an obvious defect, they would not replace them or the sole because the shoe was over 1 year old. They did glue it for free and it lasted a bit but then they just peeled apart. I have now proudly displayed my junk Red Wings for all my customers to see. I have never in 54 years has a sole peel off a shoe in layers! I am sure RED WING HAS REPLACED LOT OF THESE...but since mine is older than a year...too bad. So if you are reading this post avoid Red Wing Shoes. If you are going to spend this kind of money there is no excuse for not standing behind your bad products.
1 Updates & Rebuttals
acountrypawnguy
wichita,Kansas,
USA
They did the right thing
#2Consumer Comment
Thu, May 19, 2016
I contacted the customer service at red wing shoes. They are sending me another pair and I am going to pay to have the older pair repaired. I think that is the fair and righteous thing to do and I appreciate it!
