- Report: #1232964
Complaint Review: readydebit - Nationwide
-
Author Confirmed
Why?
readydebit
Nationwide, USA
Phone:
18665029342
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
readydebit readyfinancial/metabank/accountnow readydebit visa gold----prepaid cards locked as soon as you reload with funds!!!!! ramone Nationwide
readydebit card puchased 5/21/2015 activated with process [made one purcase 4$--- reloaded card 385$ at the same time with cash 385$ [ called card to check balance it was there and they said card was now locked ] with no reason and to just send in personal documents [ notta chance of that ] and why should i have to any way its aprepaid card with my cash funds .card still locked to this day 6/2/2015 with no call or resolution whata big time idenity theft/ money scamm someone needs to fix this crap
2 Updates & Rebuttals
AccountNow
San Ramon,California,
USA
Readydebit Financial
#2UPDATE Employee
Tue, July 07, 2015
Hello R-Bon,
I am sorry to hear you have a restriction on your card. Generally, when a restricton is placed on your account and verification documents are requested, it is to protect you and the funds on your account. When these documents are requested, we cannot work around it and need them to clear your account. I would be happy to take a look for you and proivde any options available. Please send us an email to [email protected]m and provide your full name, address and account number to assist you further.
Sincerly,
Readydebit
ReadyDebit
San Ramon,California,
USA
ReadyDebit Card Lock
#3UPDATE Employee
Wed, June 03, 2015
Hello Valued Customer,
I am sorry to hear you have a lock on your card. Generally, when a card is locked, it is to undergo additional verification steps. I would like to review your account and see how we can resolve this issue for you. Unfortunately, we cannot discuss private information in a public forum. Please send us an email at [email protected] and provide us your full name, address and account number or last 4 of card number.
Thank you,
Readydebit
