- Report: #779359
Complaint Review: RCN CABLE CO. - Internet
Reported By:
Damon -
Drexel Hill, Pennsylvania, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
RCN CABLE CO.
2124 AVENUE C BETHLEHEM, PA 18017 Internet, United States of America
Phone:
800-746-4726
Web:
WWW.RCN.COM
Categories:
Business Rating:
(0)
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RCN CABLE CO. RETURNED 1 BOX TO RCN'S DROP SITE ON 9/02/11 IT WASN'T CREDITED UNTIL 9/10/11 WHEN THE MAIN OFFICE PICKED IT UP. Internet
I down graded my service from 3 boxes to 2. I was told by RCN to take the box to their drop site, which I have a receipt on 9/2/11. I was charged until 9/10/11 for this box because that when RCN said they picked the box up. I feel this is criminal for the simple fact, that RCN can pick the box up when ever convenient to RCN and still charge for a service that,s not being provided.
