- Report: #265577
Complaint Review: Razoreye Media Group - Internet
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Author Confirmed
Why?
Razoreye Media Group
web-detective.com Internet, U.S.A.
Web:
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Business Rating:
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Tell us has your experience with this business or person been good?
Razoreye Media Group, Web-Detective.com WHAT a rip-off and complete scam Internet
Signed up for the 3-day trial.... thought i was gettin THIER database.. but instead all i got was LINKS to other websites and no actual information on what i was lookin for unless i went to another Paying site
Then when I finished lookin at the site.. instead of charging me for the 6.95 trial fee.. I was charged the 44.95 Full membership fee.
Cant find an address to email this sorry company or any phone number. Had to call my credit card company and stop all charges from occuring.
Sporty35
charlotte, North Carolina
U.S.A.
Then when I finished lookin at the site.. instead of charging me for the 6.95 trial fee.. I was charged the 44.95 Full membership fee.
Cant find an address to email this sorry company or any phone number. Had to call my credit card company and stop all charges from occuring.
Sporty35
charlotte, North Carolina
U.S.A.
1 Updates & Rebuttals
Craig
Miami,Florida,
U.S.A.
Response to Web-Detective concerns
#2UPDATE Employee
Wed, August 15, 2007
Web-Detective.com is a well established web business that has been the primary investigative resource site for millions of satisfied customers. All cancellation and opt-out information is found at the FAQ site at: support.razoreye.com Phone support is available at: 1-305-671-3165 Additionally, email support is made possible by sending your concerns to: [email protected] Our website contains explicit and well documented information that discusses trial membership pricing and terms, along with the automatic recurring membership policy. In the event that your cancellation request was received within the three day trial period, and for some reason it was not processed in time, we would be happy to hear your concerns, and invite you to send details or your purchase along with your original cancellation request to: [email protected]. Cancellation requests that were submitted within the original three day trial period will of course be honored. We invite you to discuss this matter with our support department so that you will receive satisfaction regarding your complaint.
