- Report: #102719
Complaint Review: Ramada Plaza Resorts - Fort Lauderdale Florida
-
Author Confirmed
Why?
Ramada Plaza Resorts
2419 E. Commercial Blvd. Suite 100 Fort Lauderdale, 33308 Florida, U.S.A.
Phone:
800-203-9683
Web:
N/A
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
Ramada Plaza Resorts ripoff dishonest fraud charged to my credit card, Our experience with them was anything but service oriented and certainly was not pleasureable. Fort Lauderdale Florida *EDitor's Suggestions on how to get your money back into your bank account!
During the month of January 2003, I received a promotional package from Ramada Plaza Resorts. The package offered an enticing cruise to Nassau. For me, it would have been the trip of a lifetime.
My daughter and I studied the package contents and knowing the state of travel in the world today can be extremely expenisve, decided to call the (800) 203-9783 telephone number in Ft. Lauderdale, Florida. We were confident in pursuing this promotional package, because we felt Ramada Plaza Resorts was associated with Ramada Inn, a hotel proven beyond a doubt to be a service oriented establishment.
Sadly, we were wrong. Our experience with Ramada Plaza Resorts was anything but service oriented and certainly was not pleasureable.
The person with whom we spoke quoted pries, up front, and then made A comment to the effect "If you don't commit over the phone, there will be no second chance at a later date". At that point, recognizing a harde line sales pitch I turned the offer down. The salesperson persisted. He said "I can extend the time you are allowed to take the cruise and the four others you were offered, from (17) seventeen months to (3) 3 years to complete them". He said, "You will need to put a $349.00 down payment on your credit card today and then we will automatically bill your credit card (6) six consecutive monthly $58.17 payments consifned to Ramada Plaza Resorts". He further stated "After the 698.02 is paid in full, you are eligible to take your vacation".
At that point, I decided to purchase the package and make the down payment. I also asked for the free video being offered with the packaga.
Two months passed before I received a Video. As soon as I viewed the grainy tape on which the "Imperial Majesty" was featured, I knew something was definitely wrong. The ship was not a spectacular Cruise Liner. Quite the contary, it was a ship built in 1955 and; it is my understanding, the ship is no longer in service.
To say the least, I have been robbed of $698.02 of my hard earned money and my confidence in "the business system" was snatched from me. I tried numerous times to get a refund but was never able ro reach anyone in the office. They were not available to me.
A friend who participates in yearly cfruises gave me the Rip Off websites and suggested that I make pertinent inquiries. The very first entry shown was for the Ramada Plaza Resort located at 2419 Commercial Blvd, Suite 100, Ft. Lauderdale, Florida 33308.
I fully intend to register a fraud complaint with each and every State and Federal Goverment Agency that would conceivably be involved in this type situation. People who intentionally disrupt lives by using such cruel devices as stealing from honest, hard working citizens, stranding them in unlnown lands, using the United States Mail Service to forward their corrupy plans, etc. should be sought out, punished and be held accountable for the monies paid to them in good faith by the unsuspecting public.
As a further insult, these corrupt companies are obviously selling credit card numbers to others. I had over $520.00 placed on my credit card from January 29th 2004, thru March 17th, 2004. The charges were made by someone not known to me. I notified the fraud division of these transactions and closed my card. However it is an unnecessary and traumatic experience for anyone to go throught.
My intention is not to let anyuone get away with what I have outlined above. I want to share what hasd happened to me. Hopefully, if enough people will take the same stand to fight back when they have been abused by the criminal actions of certain elements of our society, we can bring this sort of deception to a conclusion.
Respectfully,
Linda
Las Vegas, Nevada
U.S.A.
EDitor's Suggestions on how to get your money back!
HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:
Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish you file a dispute, and demand that they assist you in accordance with Federal Regulation E.
According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.
If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 # , and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.
Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!
DO NOT TAKE NO FOR AN ANSWER!
Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/comptroller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.
And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.
Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.
If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.
CHARGES TO YOUR CREDIT CARD
If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.
Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.
And good luck Let us know how you do!
ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com
[email protected]
badbusinessbureau.com
www.ripoffreport.com
Don't let them get away with it.
Make sure they make the Rip-off Report!
We are not lawyers.
We are not a collection agency.
We are Consumer Advocates.
...the victims' advocate
WE are Civil and Human Rights Activists
We are a Worldwide Consumer Reporting News Agency
...by consumers, for consumers
CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.
Click here to read other Rip Off Reports on Ramada
My daughter and I studied the package contents and knowing the state of travel in the world today can be extremely expenisve, decided to call the (800) 203-9783 telephone number in Ft. Lauderdale, Florida. We were confident in pursuing this promotional package, because we felt Ramada Plaza Resorts was associated with Ramada Inn, a hotel proven beyond a doubt to be a service oriented establishment.
Sadly, we were wrong. Our experience with Ramada Plaza Resorts was anything but service oriented and certainly was not pleasureable.
The person with whom we spoke quoted pries, up front, and then made A comment to the effect "If you don't commit over the phone, there will be no second chance at a later date". At that point, recognizing a harde line sales pitch I turned the offer down. The salesperson persisted. He said "I can extend the time you are allowed to take the cruise and the four others you were offered, from (17) seventeen months to (3) 3 years to complete them". He said, "You will need to put a $349.00 down payment on your credit card today and then we will automatically bill your credit card (6) six consecutive monthly $58.17 payments consifned to Ramada Plaza Resorts". He further stated "After the 698.02 is paid in full, you are eligible to take your vacation".
At that point, I decided to purchase the package and make the down payment. I also asked for the free video being offered with the packaga.
Two months passed before I received a Video. As soon as I viewed the grainy tape on which the "Imperial Majesty" was featured, I knew something was definitely wrong. The ship was not a spectacular Cruise Liner. Quite the contary, it was a ship built in 1955 and; it is my understanding, the ship is no longer in service.
To say the least, I have been robbed of $698.02 of my hard earned money and my confidence in "the business system" was snatched from me. I tried numerous times to get a refund but was never able ro reach anyone in the office. They were not available to me.
A friend who participates in yearly cfruises gave me the Rip Off websites and suggested that I make pertinent inquiries. The very first entry shown was for the Ramada Plaza Resort located at 2419 Commercial Blvd, Suite 100, Ft. Lauderdale, Florida 33308.
I fully intend to register a fraud complaint with each and every State and Federal Goverment Agency that would conceivably be involved in this type situation. People who intentionally disrupt lives by using such cruel devices as stealing from honest, hard working citizens, stranding them in unlnown lands, using the United States Mail Service to forward their corrupy plans, etc. should be sought out, punished and be held accountable for the monies paid to them in good faith by the unsuspecting public.
As a further insult, these corrupt companies are obviously selling credit card numbers to others. I had over $520.00 placed on my credit card from January 29th 2004, thru March 17th, 2004. The charges were made by someone not known to me. I notified the fraud division of these transactions and closed my card. However it is an unnecessary and traumatic experience for anyone to go throught.
My intention is not to let anyuone get away with what I have outlined above. I want to share what hasd happened to me. Hopefully, if enough people will take the same stand to fight back when they have been abused by the criminal actions of certain elements of our society, we can bring this sort of deception to a conclusion.
Respectfully,
Linda
Las Vegas, Nevada
U.S.A.
EDitor's Suggestions on how to get your money back!
HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:
Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish you file a dispute, and demand that they assist you in accordance with Federal Regulation E.
According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.
If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 # , and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.
Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!
DO NOT TAKE NO FOR AN ANSWER!
Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/comptroller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.
And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.
Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.
If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.
CHARGES TO YOUR CREDIT CARD
If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.
Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.
And good luck Let us know how you do!
ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com
[email protected]
badbusinessbureau.com
www.ripoffreport.com
Don't let them get away with it.
Make sure they make the Rip-off Report!
We are not lawyers.
We are not a collection agency.
We are Consumer Advocates.
...the victims' advocate
WE are Civil and Human Rights Activists
We are a Worldwide Consumer Reporting News Agency
...by consumers, for consumers
CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.
Click here to read other Rip Off Reports on Ramada
1 Updates & Rebuttals
Linda
Las Vegas,Nevada,
U.S.A.
I got my money back! Follow this lead, Rip-Off Report web site was a blessing
#2Author of original report
Wed, September 29, 2004
I purchased the "Cruise" package from Ramada Plaza Resort for $698 like so many of you did only to learn later it was a fraud. The Rip-Off Report web site was a blessing because I saw how many people were scamed. Then I got mad. I wrote every Government office I could think of and that persistence is what it takes to get your money back also. Write to Flordia Department of Agriculture & Consumer Services - Charles H. Bronson, Commissioner - Division of Consumer Services - 2005 Apalachee Pkwy - Tallahassee, Flordia 32399-6500. Within 9 days these wonderful people got Ramada Plaza Resorts to refund my credit card $698.00. Good luck to all of you. Don't let these people have your hard earned money.
