- Report: #40650
Complaint Review: Radioshack Corp. - E Los Angeles California
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Author Not Confirmed
Why?
Radioshack Corp.
611 S Atlantic Blvd E Los Angeles, 90022 California, U.S.A.
Phone:
323-980-0850
Web:
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Radioshack rip-off cheated employees E Los Angeles California
These retail stores only sell junks! I bought a brand new Compact lap top unit last year. It can't last for three days and break down already. I have to drop-off for repair, two months total time in repair center and come back with same problem!!
Then I want an exchange, they won't give it unless I agree to buy the warrantee! What @#%&*! then they exchange a new unit, I was skeptical so I ask them to open it right in the store. It can't even get to the window mode! Radio suck a$$! If you can, buy your unit directly from manufactures.
Jim
LA, California
U.S.A.
Then I want an exchange, they won't give it unless I agree to buy the warrantee! What @#%&*! then they exchange a new unit, I was skeptical so I ask them to open it right in the store. It can't even get to the window mode! Radio suck a$$! If you can, buy your unit directly from manufactures.
Jim
LA, California
U.S.A.
2 Updates & Rebuttals
Bill
Honolulu,Hawaii,
U.S.A.
Yep, user defect here, folks.
#2UPDATE Employee
Sat, December 03, 2005
I hate to sound cynical, but I agree that based on Jim's general (lack of) command of the English language, his computer problem probably resides between the keyboard and his chair. It's always amusing to read these posts from people who cannot compose a proper sentence, and who are then incredulous that they are not being taken seriously by the people who are being forced to waste time and money to listen to them at the store. General tip: if you cannot spell the product's brand name (in this case "Compaq", not "Compact"), you probably have no business using that product.
Patrick
Amarillo,Texas,
U.S.A.
Here we go again
#3Consumer Comment
Tue, May 06, 2003
Although I have already responded to a duplicate of this complaint... If the system works for even three days, and then fails, you might try figuring out what it is you are doing to the system that causes it to fail after three days. Computers just don't fail that way. Since this is a duplicate of another complaint in which you state you had to wait six months, and it this one you say two, I would like to ask for clarification on that. The reason they won't offer you the exchange unless you buy the warranty is that they are giving you a working system, and you are taking it back broken. If it ever works, even for three days, it probably isn't a problem with the system, it's probably a problem with the user. This means that you are taking a working system, breaking the system, and then taking it back, expecting them to expend their resources to fix your problem, and so they ask that you purchase the extended warranty agreement which will provide coverage for your problem and some limited compensation for their resources. For the rest of my counter-arguments, I shall defer to my response to the duplicate of this report. In the future, please attempt to make your messages more clear, and do not post duplicates.
