- Report: #1415339
Complaint Review: Radiant Revive Skincare - North Carolina
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Author Confirmed
Why?
Radiant Revive Skincare
North Carolina, United States
Phone:
1-855-633-0203
Web:
radiantrevives.net
Categories:
Business Rating:
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Radiant Revive Skincare False Advertisement North Carolina
When I saw this advertisement, it represented itself in an ad as a product that Gwen Stefani had used to maintain her youthful appearance & was a no risk trial to pay the shipping....There was also an addition for the Eye Serum and just pay shipping on that item.
I was trying the product and didn't notice any immediate results but I'm 54 years old & thought it will take a little while. I was not aware that after 14 days I would be charged for the "Trial Product" automatically....2 charges (1 for 66.35 & the other for $53.97)
On today 12/6/17, I happened to look at my bank acct and notice this had occurred so after A LOT of searching found the phone #...After speaking to representative, Jacqueta, I realize those charges were for the "Trial Product" and was also enrolled for recurring shipments each month.
She appologized but said since I didn't cancel within 14 days there could be no refund but offered a percentage off of next shipment. I told her there were to be NO MORE SHIPMENTS & that I would have ordered more in the future but was not ready at the time because it was no financially feasible at this time. After a while, I became IRRATE.....I have to add that I am disabled with Multiple Sclerosis & live on my Social Security & this is Christmas season & had planned on giving my grandchildren a few Christmas presents.
We go back & forth, & she starts out with a 25% Refund & I tell her that is not acceptable.....After several back & forths she offered 75% Refund within 3-5 business days after I told her they were advertising under false pretenses using Celebrity names unindorsed & that I was going to file a major complaint, as I had been reading about this happening. I finally agreed to it but told her to cancel any membership that I unwittingly had enrolled for. Now I am just waiting to see if this matter is handled soon without putting my bank acct in the red.
Do Not Order Risk Free Trial of the Product......I repeat DO NOT ORDER FROM THIS COMPANY
