• Report:  #2870

Complaint Review: Qwest - Nationwide

Reported By:
Wed, August 09, 2000

Nationwide, U.S.A.
Telephone Companies
Tell us has your experience with this business or person been good? What's this?
My friend recently signed up with Qwest for her long distance service and received a $50 bonus for signing up. In addition to bad service (scratchy, hollow), when she tried to switch, she was told by Qwest they would be billing her for the $50 dollars, saying she had to stay 6 months or the offer drops. Didn't bother to mention this to her when she was cashing the check.

Apparently this is a hoax set-up to tie you in financially to a 'contract' so you can't switch without penalizing you for money you probably already spent.


I have one other friend who recently switched to Qwest communications, which offered her a $50 dollar check to switch to Qwest. Aside from having horrible line service (scratchy, hollow), when she decided she wanted to switch, Qwest informed her that they would be taking the $50 back! The $50 is apparently some kind of Indian gift designed to make you stay around 6 months because you probably spent the $50 before you realize there are strings attached.

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