;
  • Report:  #1661

Complaint Review: Qwest Communications - Nationwide

Reported By:
-
Submitted:
Sat, March 25, 2000
Updated:
Wed, June 20, 2007

Qwest Communications
Nationwide, U.S.A.
Web:
N/A
Categories:
Telephone Companies

I signed for qwest communication a year ago. In their phone marketing their ensured me that my rate to europe would be only 20 cents a minute and that I would NEVER go up. It could only go down.

After one year of satisfying services my rate to europe suddenly went up to 24 cents a minute.

Being an international student in the USA I make a lot of phone calls to Europe and the 4 cents per minutes make a big difference !

Even if it is only a few dollards difference, a rip off is a rip off ! If I don't pay Qwest, my credit history is going to be be bad and I don't want this to happen.



4 Updates & Rebuttals

Shaun

None,
Utah,
U.S.A.
not true

#2UPDATE EX-employee responds

Tue, June 19, 2007

Went they made the rate increase on the 15 cent long distance they did send ou letters to inform the customer that there would be a rate increase. but you and other customers just ignored it and thew it way. so they did notify you that the increase would take affect


Shaun

None,
Utah,
U.S.A.
not true

#3UPDATE EX-employee responds

Tue, June 19, 2007

Went they made the rate increase on the 15 cent long distance they did send ou letters to inform the customer that there would be a rate increase. but you and other customers just ignored it and thew it way. so they did notify you that the increase would take affect


Shaun

None,
Utah,
U.S.A.
not true

#4UPDATE EX-employee responds

Tue, June 19, 2007

Went they made the rate increase on the 15 cent long distance they did send ou letters to inform the customer that there would be a rate increase. but you and other customers just ignored it and thew it way. so they did notify you that the increase would take affect


Shaun

None,
Utah,
U.S.A.
not true

#5UPDATE EX-employee responds

Tue, June 19, 2007

Went they made the rate increase on the 15 cent long distance they did send ou letters to inform the customer that there would be a rate increase. but you and other customers just ignored it and thew it way. so they did notify you that the increase would take affect

Featured Reports
Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!